Cró Hotel Rural & Termal SPA
Accommodation - Hotels / Apartment hotels / Hostels / Guesthouses
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Street
EN 324, Km 123, s.n. 6324-011
Rapoula Do Coa,
Sabugal (Guarda)
Portugal
Contact
Tel (+351) 271 589 002
geral@hoteldocro.com
http://www.hoteldocro.com/
Created by
Tecnico AP - MP
26/02/2020
Last modification by
Tecnico AP - MP
08/04/2020
The accessibility of this tourism resource has been analyzed by experts
O Cró Hotel Rural é um conceito inovador de hotelaria em espaço rural, integrando simultaneamente um complexo termal de referência a nível nacional. Dispõe de 30 quartos, 26 duplos e 4 suites com varanda. Tem dois quartos adaptados. Os clientes podem usufruir gratuitamente da piscina lúdica do espaço termal contíguo, e beneficiam de preços especiais nos tratamentos.
Customer service and other key information
Customer service and other key information
General information
The name of the tourism resource is easy to see and read: no
There is free access to the Internet in communal areas. A password might be required: yes
You can enter with an assistance dog: yes
A member of the customer service staff knows sign language: no
Customer service staff have information about nearby accessible tourist services: no
There are warning signals in case of danger or in an emergency: yes
Warning and emergency signals: audible alarms, luminous emergency signals
There is room service, for example, food delivered to the room: yes
There is a Web page about this tourism resource: yes
Evaluation index (from 1 to 10, requiring at least 5 points to be considered accessible) according to the WCAG 2.0 standard: 7.9
Visitors can ask to borrow wheelchairs, walking sticks or folding stools: yes
The tourism resource has a crane in the adapted bedroom to help people with a physical disability to get into bed or into the bath: no
There is a bicycle parking area or a space where they can be kept: yes
There are children chairs and cushions in the dining room to increase the seating height for children or people of short stature: yes
Notes: algum material emprestado da estância termal, vizinha ao hotel
Cognitive accessibility
Physical accessibility
Private parking space
Interior access
It is accessed: via a ramp
Ramp
Characteristics of the section
Characteristics of the flooring
The flooring is uniform: no
The flooring is non-slip: no
General information
The establishment has its own parking: yes, on site
The parking has spaces reserved for PRM: no
Notes: É permitido a PMR parar junto à fachada do hotel, em zona plana e próxima à entrada.
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: no
It is accessed: via a ramp
Entrance door
The space is in front of the door is: horizontal
The space behind the door is: with an incline >= 4%
Turning space diameter in front of the door: 234 cm
Turning space diameter behind the door: 150 cm
Type of door: swing door, sliding door
Number of leaves: one leaf
Type of opening: inward, automatic
Doorway width, per single-leaf door: 109 cm
The door handle requires a twist of the wrist: no
The door is fitted with a return spring: no
There is an interphone: yes, with video and audio
Height of the call button: 139 cm
Customer service area
Interior access
It is accessed: via a ramp
Ramp
Characteristics of the section
Length of the section: 305 cm
Average longitudinal incline (%): 9
Type of section: viable
Interior room
The floor is carpeted: no
Features
There is a customer service desk: yes
Customer service desk
The customer service desk is on two levels: no
Height of the adapted desk: 77 cm
Horizontal route
Route from: hotel
Route to: recepção da estância termal
The route is taken: level
Vertical route
The vertical route is taken: via a lift
Lift
General information
Indicate the floors it connects: 4 ao -1
The lift is located on an accessible floor with an accessible route: yes
Approach area of the lift
Height of the call buttons: 101 cm
Lift door
Type of door: sliding door
Type of opening: automatic
Door opening width: 80 cm
Lift car
Usable width of the lift car: 109 cm
Useful depth of the lift car: 140 cm
The lift car floor is level with the floor of the landing: yes
Maximum height of the lift car buttons: 119 cm
There are handrails: yes
Height of the handrail: 91 cm
In the lift car there is a mirror opposite the lift door: no
Usability and safety
There is an alarm system in case of an emergency: yes
There is an intercom system in case of an emergency: yes
Notes: intercomunicador a 155cm de altura
Vertical route
The vertical route is taken: via stairs
Stairs
Characteristics
Useful width of the steps: 147 cm
The stairs have handrails: yes, on one side
Handrails and railings
There are double handrails: no
Height of the top handrail: 93 cm
The structure of the handrail allows the hand to be in contact at all times: yes
Steps
All the steps have the same height: yes
Maximum height of the steps: 18 cm
All the steps have the same depth: yes
Minimum depth of the tread: 27 cm
The steps have nosing: no
Both sides of the stairs are fitted with protective skirting: yes, on both sides
The treads of the steps are non-slip: no
Vertical route
The vertical route is taken: via a lift
Lift
General information
Indicate which rooms can be accessed from this lift: piscina da estância termal
The lift is located on an accessible floor with an accessible route: yes
Notes: o edifício localiza-se no edifício da estância termal, com acesso pelo interior do hotel - ver itinerário horizontal
Adapted toilet in common area
General information
Total number of adapted cubicles at the establishment: 2
Floors on which they are located: 0 e -1
Type of adapted cubicle reviewed: stand-alone cubicle for both sexes
Stand-alone cubicle
Signs
Adapted toilets are shown by the International Symbol of Access (ISA): with a sign, but not an accredited one
Characteristics
Interior access
It is accessed: flat
Bathroom cubicle door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: sliding door
Type of opening: sliding
Doorway width, per single-leaf door: 82 cm
The door handle requires a twist of the wrist: no
The door can be unlocked from the outside: yes
Door lock fitted with a sign showing available or busy: no
The door is fitted with a return spring: no
Interior room
Turning circle diameter: 175 cm
The flooring is uniform: yes
The flooring is non-slip: yes
Notes: altura do puxador do fraldário 120cm
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes
Type of lighting: permanently on
Sink
Height in relation to the floor of the upper edge of the sink: 80 cm
Clearance height beneath the sink: 64 cm
Clearance depth beneath the sink: 59 cm
The sink has elements that obstruct a frontal approach: no
Type of tap: with a sensor
Height of the lower edge of the mirror: 82 cm
The mirror slopes towards the sink: no
There are fixings at a height of between 70 cm and 1.2 m: yes
There is a height-adjustable sink: no
Toilet in communal areas
Right-hand side transfer space (width): 90 cm
Left-hand side transfer space (width): 93 cm
Frontal transfer space (depth): 175 cm
Transfer to the toilet is carried out: from the front and side
Lateral transfer spaces with a width >= 80 cm: 2
Height of the toilet seat: 44 cm
Height of the flush mechanism: 100 cm
Type of flush mechanism: push button on wall
Fitted with grab bars: yes
Toilet grab bars
Grab bars: on both sides
Type of grab bar on the right hand side: folding
Type of grab bar on the left hand side: folding
There is a fixed grab bar on the transfer side: no
There is only a folding grab bar on the transfer side: no
Maximum height of right-hand side grab bar: 71 cm
Minimum height of the right-hand side grab bar: 55 cm
Maximum height of the left-hand side grab bar: 71 cm
Minimum height of the left-hand side grab bar: 55 cm
Distance between grab bars: 68 cm
Adapted Room
General information
There are adapted rooms: yes
No. of adapted rooms at the establishment: 2
There is an adapted room connecting with another room: no
Floor of the room reviewed: 3
Number or name of the room reviewed: 309
The room has an en suite bathroom: yes
In room bathroom
Notes: a casa de banho divide-se em dois espaços: banheira + lavatório (acesso com ressalto) e sanita + duche (acesso nivelado). A porta é de correr e contínua entre os dois espaços, não os ocultando por completo.
Bathroom cubicle door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: sliding door
Type of opening: sliding
Doorway width, per single-leaf door: 100 cm
The door handle requires a twist of the wrist: no
Notes: a casa de banho divide-se em dois espaços: banheira + lavatório (acesso com ressalto 3cm) e sanita + duche (acesso nivelado). A porta é de correr e contínua entre os dois espaços. No espaço da sanita, a porta é rebatível a 180º.
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes
There is a bath: yes
There is a shower tray: yes
Notes: só existe alarme na divisória do chuveiro + sanita
Bath
There is a transfer table or bath seat: no
The bath seat or transfer table have lateral transfer space: no
Taps are located at a distance of <= 60 cm from the seat: yes
Type of tap: single lever
The bath shower head is height adjustable: no
There are grab bars: yes
Notes: altura da banheira: 51cm
Shower
Dimensions of the shower: 128 x 253
The shower is level with the floor: yes
There is a seat: no
Type of tap: single lever
The shower head is height adjustable: no
There are grab bars: yes
There is an accredited shower chair: no
Bath / shower grab bars
Number of grab bars: 2
Type of grab bar 1: fixed, horizontal
Maximum height of grab bar 1: 87 cm
Type of grab bar 2: fixed, l-shaped
Maximum height of grab bar 2: 84 cm
Notes: banco: altura 45cm, diâmetro 32cm.
Characteristics of the flooring
The flooring is uniform: yes
The flooring is non-slip: yes
Sink
Height in relation to the floor of the upper edge of the sink: 77 cm
Clearance height beneath the sink: 62 cm
Clearance depth beneath the sink: 48 cm
The sink has elements that obstruct a frontal approach: no
Type of tap: single lever
Height of the lower edge of the mirror: 77 cm
The mirror slopes towards the sink: no
There are fixings at a height of between 70 cm and 1.2 m: yes
Notes: zona de rotação na divisória do lavatório + banheira: 80cm. Ressalto de 3cm na porta.
Toilet Accom.
Transfer space on the right hand side: 32 cm
Transfer space on the left hand side: 254 cm
Frontal transfer space: 253 cm
Transfer to the toilet is carried out: from the front and side
Lateral transfer spaces with a width >= 80 cm: 1
Height of the toilet seat: 44 cm
Height of the flush mechanism: 99 cm
Type of flush mechanism: push button on wall
Fitted with grab bars: yes
Toilet next to the shower: yes
Notes: zona de rotação na divisória da sanita: 125cm
Toilet grab bars
Grab bars: on both sides
Type of grab bar on the right hand side: folding
Type of grab bar on the left hand side: folding
There is a fixed grab bar on the transfer side: no
There is only a folding grab bar on the transfer side: no
Maximum height of right-hand side grab bar: 70 cm
Minimum height of the right-hand side grab bar: 54 cm
Maximum height of the left-hand side grab bar: 70 cm
Minimum height of the left-hand side grab bar: 54 cm
Distance between grab bars: 68 cm
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Number of single-leaf doors: one
Type of opening: inward
Doorway width, per single-leaf door: 82 cm
Type of door handle: horizontal door handle
Average height of the handle: 107 cm
The door handle requires a twist of the wrist: no
Type of lock: with a contact card
The door is fitted with a return spring: no
Interior room
Minimum clearance width at narrow points: 120 cm
Turning circle diameter: 198 cm
The floor is carpeted: no
Notes: televisão projectada 35cm, a 160cm de altura
Room
Lateral clearance width when approaching bed from the right hand side: 133 cm
Lateral clearance width when approaching bed from the left hand side: 133 cm
Lateral clearance width when approaching bed is ≥ 90 cm: on the right, on the left
Type of bed: 2 singles
Height of the bed: 52 cm
Clearance height beneath the bed: 0 cm
Mechanisms
Maximum height of the mechanisms (handles to open windows, switches, sockets and temperature control): 143 cm
There is a light switch and a socket next to the bed: yes
The safe and mini bar are within each and have space to approach: yes
Wardrobe
Type of wardrobe doors: sliding 90º folding 180º folding with a curtain
Wardrobe door handles: easy to open
Maximum height of the shelves and drawers: 188 cm
Minimum height of the shelves and drawers: 76 cm
Shelves and drawers are at a height of between 40 cm and 1.2 m: yes
Type of clothes rail: fixed height
Maximum height of the clothes rail: 191 cm
Food and beverage
General information
Self-service
Height of the self-service counter: 90 cm
Reach distance from the edge of the self-service bar: 53 cm
Interior access
It is accessed: flat
Connecting door
Type of door: doorway
Doorway width, per single-leaf door: 83 cm
Interior room
The floor is carpeted: no
Furniture
Type of furniture: tables, chairs
Table
Height of the table: 77 cm
Clearance height beneath the table: 71 cm
Clearance width beneath the table: 130 cm
Chair
Height of the seat: 45 cm
Depth of the seat: 41 cm
There is a backrest: yes
There are armrests: yes
Is there high chairs for children: yes
Menu
Table service available: yes
Food and beverage
General information
Bar counter
The bar counter is on two levels: no
Changing rooms
Notes: balneário da estância termal, integrado na cabine feminina. Serve os utentes da piscina
Changing rooms
Notes: balneário da estância termal, integrado na cabine feminina. Serve os utentes da piscina
Visual accessibility
Private parking space
Interior access
It is accessed: via a ramp
Ramp
Characteristics of the section
Characteristics of the flooring
The flooring is uniform: no
The flooring is non-slip: no
General information
The establishment has its own parking: yes, on site
The parking has spaces reserved for PRM: no
Notes: É permitido a PMR parar junto à fachada do hotel, em zona plana e próxima à entrada.
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: no
It is accessed: via a ramp
Entrance door
The space is in front of the door is: horizontal
The space behind the door is: with an incline >= 4%
Type of door: swing door, sliding door
Type of opening: inward, automatic
Doorway width, per single-leaf door: 109 cm
Door material: glass
The glass door: there are warning strips but they are only mildly contrasting
The door is fitted with a return spring: no
There is an interphone: yes, with video and audio
Customer service area
Interior access
It is accessed: via a ramp
Ramp
Characteristics of the section
Length of the section: 305 cm
Average longitudinal incline (%): 9
Type of section: viable
Interior room
The floor is carpeted: no
The lighting is uniform: no
The lighting is adequate: no
Features
There is a customer service desk: yes
Customer service desk
Horizontal route
The route is taken: level
Vertical route
The vertical route is taken: via a lift
Lift
Approach area of the lift
On the floor in front of the lift, there is a warning strip in a different colour and texture: no
The buttons are a different colour: no
The buttons have alto relief text: no
The buttons have text in Braille: no
Lift door
Door material: opaque
Lift car
The buttons are a different colour: yes
The buttons have alto relief text: yes
The buttons have text in Braille: no
There are handrails: yes
Height of the handrail: 91 cm
In the lift car there is a mirror opposite the lift door: no
Usability and safety
There is an alarm system in case of an emergency: yes
There is an intercom system in case of an emergency: yes
Notes: intercomunicador a 155cm de altura
Vertical route
The vertical route is taken: via stairs
Stairs
Characteristics
Useful width of the steps: 147 cm
The stairs have handrails: yes, on one side
At the bottom and/or top of the stairs there is a strip of flooring in a contrasting colour and texture: no
Handrails and railings
There are double handrails: no
The handrail extends past the ends: yes
The handrail is continuous, even along the intermediate landings: yes
The structure of the handrail allows the hand to be in contact at all times: yes
Steps
All the steps have the same height: yes
Maximum height of the steps: 18 cm
All the steps have the same depth: yes
Minimum depth of the tread: 27 cm
Type of riser: with risers
The riser is a different colour to the tread: no
The steps have nosing: no
Both sides of the stairs are fitted with protective skirting: yes, on both sides
The treads of the steps are non-slip: no
The edges of the steps are clearly marked: yes, colour contrasted
Other information
The stair lighting is uniform: no
The stair lighting is adequate: no
The space beneath the stairs has a height of less than 220 cm: no
Vertical route
The vertical route is taken: via a lift
Lift
General information
Notes: o edifício localiza-se no edifício da estância termal, com acesso pelo interior do hotel - ver itinerário horizontal
Adapted toilet in common area
General information
Stand-alone cubicle
Signs
Characteristics
Interior access
It is accessed: flat
Bathroom cubicle door
The space behind the door is: horizontal
Type of opening: sliding
The door is a different colour to the wall: no
Door material: opaque
The door handle is a different colour to that of the door: no
The door is fitted with a return spring: no
Interior room
The flooring is uniform: yes
The flooring is non-slip: yes
The lighting is uniform: no
The lighting is adequate: no
Notes: altura do puxador do fraldário 120cm
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes
Mechanisms are in a contrasting colour to their background: yes
The floors and walls are different colours: no
Sanitary equipment and walls are a different colour: yes
Sink
Toilet in communal areas
Toilet grab bars
Adapted Room
General information
In room bathroom
Notes: a casa de banho divide-se em dois espaços: banheira + lavatório (acesso com ressalto) e sanita + duche (acesso nivelado). A porta é de correr e contínua entre os dois espaços, não os ocultando por completo.
Bathroom cubicle door
The space behind the door is: horizontal
Type of opening: sliding
The door is a different colour to the wall: no
Door material: glass
The door handle is a different colour to that of the door: no
Notes: a casa de banho divide-se em dois espaços: banheira + lavatório (acesso com ressalto 3cm) e sanita + duche (acesso nivelado). A porta é de correr e contínua entre os dois espaços. No espaço da sanita, a porta é rebatível a 180º.
Interior room
The lighting is uniform: no
The lighting is adequate: no
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes
The floors and walls are different colours: no
Sanitary equipment and walls are a different colour: yes
Notes: só existe alarme na divisória do chuveiro + sanita
Bath
Notes: altura da banheira: 51cm
Shower
Characteristics of the flooring
The flooring is uniform: yes
The flooring is non-slip: yes
Sink
Notes: zona de rotação na divisória do lavatório + banheira: 80cm. Ressalto de 3cm na porta.
Toilet Accom.
Notes: zona de rotação na divisória da sanita: 125cm
Toilet grab bars
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: inward
Door material: opaque
The door is a different colour to the wall: no
The door handle is a different colour to that of the door: yes
The door is fitted with a return spring: no
Interior room
The floor is carpeted: no
There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: yes
The lighting is uniform: no
Notes: televisão projectada 35cm, a 160cm de altura
Room
Mechanisms
There is a light switch and a socket next to the bed: yes
The safe and mini bar are within each and have space to approach: yes
Wardrobe
Food and beverage
General information
Self-service
Interior access
It is accessed: flat
Connecting door
Type of door: doorway
Interior room
The floor is carpeted: no
The lighting is uniform: no
Furniture
Type of furniture: tables, chairs