Return to homepage

TUR4all Portugal

Destinations TUR4all
Browse Tourism resources
Accessible experiences
You're in : Search >> Cro-hotel-rural-termal-spa
Subcategory pictogram

Cró Hotel Rural & Termal SPA

Accommodation - Hotels / Apartment hotels / Hostels / Guesthouses

Rate 0 / 5

0 Comments COMMENT

Street
EN 324, Km 123, s.n. 6324-011
Rapoula Do Coa, Sabugal (Guarda)
Portugal

Contact
Tel (+351) 271 589 002
geral@hoteldocro.com
http://www.hoteldocro.com/

Created by
Tecnico AP - MP
26/02/2020

Last modification by
Tecnico AP - MP
08/04/2020

The accessibility of this tourism resource has been analyzed by experts The accessibility of this tourism resource has been analyzed by experts

DOWNLOAD REPORT

You may find it in


O Cró Hotel Rural é um conceito inovador de hotelaria em espaço rural, integrando simultaneamente um complexo termal de referência a nível nacional. Dispõe de 30 quartos, 26 duplos e 4 suites com varanda. Tem dois quartos adaptados. Os clientes podem usufruir gratuitamente da piscina lúdica do espaço termal contíguo, e beneficiam de preços especiais nos tratamentos.
Users questionnaire Technical questionnaire

Customer service and other key information

Customer service and other key information

General information

The name of the tourism resource is easy to see and read: no

There is free access to the Internet in communal areas. A password might be required: yes

You can enter with an assistance dog: yes

A member of the customer service staff knows sign language: no

Customer service staff have information about nearby accessible tourist services: no

There are warning signals in case of danger or in an emergency: yes

Warning and emergency signals: audible alarms, luminous emergency signals

There is room service, for example, food delivered to the room: yes

There is a Web page about this tourism resource: yes

Evaluation index (from 1 to 10, requiring at least 5 points to be considered accessible) according to the WCAG 2.0 standard: 7.9

Visitors can ask to borrow wheelchairs, walking sticks or folding stools: yes

The tourism resource has a crane in the adapted bedroom to help people with a physical disability to get into bed or into the bath: no

There is a bicycle parking area or a space where they can be kept: yes

There are children chairs and cushions in the dining room to increase the seating height for children or people of short stature: yes

Notes: algum material emprestado da estância termal, vizinha ao hotel

Cognitive accessibility

Physical accessibility

Private parking space

Interior access

It is accessed: via a ramp

Ramp

Characteristics of the section

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

General information

The establishment has its own parking: yes, on site

The parking has spaces reserved for PRM: no

Notes: É permitido a PMR parar junto à fachada do hotel, em zona plana e próxima à entrada.

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a ramp

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: with an incline >= 4%

Turning space diameter in front of the door: 234 cm

Turning space diameter behind the door: 150 cm

Type of door: swing door, sliding door

Number of leaves: one leaf

Type of opening: inward, automatic

Doorway width, per single-leaf door: 109 cm

The door handle requires a twist of the wrist: no

The door is fitted with a return spring: no

There is an interphone: yes, with video and audio

Height of the call button: 139 cm

Customer service area

Interior access

It is accessed: via a ramp

Ramp

Characteristics of the section

Length of the section: 305 cm

Average longitudinal incline (%): 9

Type of section: viable

Interior room

The floor is carpeted: no

Features

There is a customer service desk: yes

Customer service desk

The customer service desk is on two levels: no

Height of the adapted desk: 77 cm

Horizontal route

Route from: hotel

Route to: recepção da estância termal

The route is taken: level

Vertical route

The vertical route is taken: via a lift

Lift

General information

Indicate the floors it connects: 4 ao -1

The lift is located on an accessible floor with an accessible route: yes

Approach area of the lift

Height of the call buttons: 101 cm

Lift door

Type of door: sliding door

Type of opening: automatic

Door opening width: 80 cm

Lift car

Usable width of the lift car: 109 cm

Useful depth of the lift car: 140 cm

The lift car floor is level with the floor of the landing: yes

Maximum height of the lift car buttons: 119 cm

There are handrails: yes

Height of the handrail: 91 cm

In the lift car there is a mirror opposite the lift door: no

Usability and safety

There is an alarm system in case of an emergency: yes

There is an intercom system in case of an emergency: yes

Notes: intercomunicador a 155cm de altura

Vertical route

The vertical route is taken: via stairs

Stairs

Characteristics

Useful width of the steps: 147 cm

The stairs have handrails: yes, on one side

Handrails and railings

There are double handrails: no

Height of the top handrail: 93 cm

The structure of the handrail allows the hand to be in contact at all times: yes

Steps

All the steps have the same height: yes

Maximum height of the steps: 18 cm

All the steps have the same depth: yes

Minimum depth of the tread: 27 cm

The steps have nosing: no

Both sides of the stairs are fitted with protective skirting: yes, on both sides

The treads of the steps are non-slip: no

Vertical route

The vertical route is taken: via a lift

Lift

General information

Indicate which rooms can be accessed from this lift: piscina da estância termal

The lift is located on an accessible floor with an accessible route: yes

Notes: o edifício localiza-se no edifício da estância termal, com acesso pelo interior do hotel - ver itinerário horizontal

Adapted toilet in common area

General information

Total number of adapted cubicles at the establishment: 2

Floors on which they are located: 0 e -1

Type of adapted cubicle reviewed: stand-alone cubicle for both sexes

Stand-alone cubicle

Signs

Adapted toilets are shown by the International Symbol of Access (ISA): with a sign, but not an accredited one

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: sliding door

Type of opening: sliding

Doorway width, per single-leaf door: 82 cm

The door handle requires a twist of the wrist: no

The door can be unlocked from the outside: yes

Door lock fitted with a sign showing available or busy: no

The door is fitted with a return spring: no

Interior room

Turning circle diameter: 175 cm

The flooring is uniform: yes

The flooring is non-slip: yes

Notes: altura do puxador do fraldário 120cm

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Type of lighting: permanently on

Sink

Height in relation to the floor of the upper edge of the sink: 80 cm

Clearance height beneath the sink: 64 cm

Clearance depth beneath the sink: 59 cm

The sink has elements that obstruct a frontal approach: no

Type of tap: with a sensor

Height of the lower edge of the mirror: 82 cm

The mirror slopes towards the sink: no

There are fixings at a height of between 70 cm and 1.2 m: yes

There is a height-adjustable sink: no

Toilet in communal areas

Right-hand side transfer space (width): 90 cm

Left-hand side transfer space (width): 93 cm

Frontal transfer space (depth): 175 cm

Transfer to the toilet is carried out: from the front and side

Lateral transfer spaces with a width >= 80 cm: 2

Height of the toilet seat: 44 cm

Height of the flush mechanism: 100 cm

Type of flush mechanism: push button on wall

Fitted with grab bars: yes

Toilet grab bars

Grab bars: on both sides

Type of grab bar on the right hand side: folding

Type of grab bar on the left hand side: folding

There is a fixed grab bar on the transfer side: no

There is only a folding grab bar on the transfer side: no

Maximum height of right-hand side grab bar: 71 cm

Minimum height of the right-hand side grab bar: 55 cm

Maximum height of the left-hand side grab bar: 71 cm

Minimum height of the left-hand side grab bar: 55 cm

Distance between grab bars: 68 cm

Adapted Room

General information

There are adapted rooms: yes

No. of adapted rooms at the establishment: 2

There is an adapted room connecting with another room: no

Floor of the room reviewed: 3

Number or name of the room reviewed: 309

The room has an en suite bathroom: yes

In room bathroom

Notes: a casa de banho divide-se em dois espaços: banheira + lavatório (acesso com ressalto) e sanita + duche (acesso nivelado). A porta é de correr e contínua entre os dois espaços, não os ocultando por completo.

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: sliding door

Type of opening: sliding

Doorway width, per single-leaf door: 100 cm

The door handle requires a twist of the wrist: no

Notes: a casa de banho divide-se em dois espaços: banheira + lavatório (acesso com ressalto 3cm) e sanita + duche (acesso nivelado). A porta é de correr e contínua entre os dois espaços. No espaço da sanita, a porta é rebatível a 180º.

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

There is a bath: yes

There is a shower tray: yes

Notes: só existe alarme na divisória do chuveiro + sanita

Bath

There is a transfer table or bath seat: no

The bath seat or transfer table have lateral transfer space: no

Taps are located at a distance of <= 60 cm from the seat: yes

Type of tap: single lever

The bath shower head is height adjustable: no

There are grab bars: yes

Notes: altura da banheira: 51cm

Shower

Dimensions of the shower: 128 x 253

The shower is level with the floor: yes

There is a seat: no

Type of tap: single lever

The shower head is height adjustable: no

There are grab bars: yes

There is an accredited shower chair: no

Bath / shower grab bars

Number of grab bars: 2

Type of grab bar 1: fixed, horizontal

Maximum height of grab bar 1: 87 cm

Type of grab bar 2: fixed, l-shaped

Maximum height of grab bar 2: 84 cm

Notes: banco: altura 45cm, diâmetro 32cm.

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

Sink

Height in relation to the floor of the upper edge of the sink: 77 cm

Clearance height beneath the sink: 62 cm

Clearance depth beneath the sink: 48 cm

The sink has elements that obstruct a frontal approach: no

Type of tap: single lever

Height of the lower edge of the mirror: 77 cm

The mirror slopes towards the sink: no

There are fixings at a height of between 70 cm and 1.2 m: yes

Notes: zona de rotação na divisória do lavatório + banheira: 80cm. Ressalto de 3cm na porta.

Toilet Accom.

Transfer space on the right hand side: 32 cm

Transfer space on the left hand side: 254 cm

Frontal transfer space: 253 cm

Transfer to the toilet is carried out: from the front and side

Lateral transfer spaces with a width >= 80 cm: 1

Height of the toilet seat: 44 cm

Height of the flush mechanism: 99 cm

Type of flush mechanism: push button on wall

Fitted with grab bars: yes

Toilet next to the shower: yes

Notes: zona de rotação na divisória da sanita: 125cm

Toilet grab bars

Grab bars: on both sides

Type of grab bar on the right hand side: folding

Type of grab bar on the left hand side: folding

There is a fixed grab bar on the transfer side: no

There is only a folding grab bar on the transfer side: no

Maximum height of right-hand side grab bar: 70 cm

Minimum height of the right-hand side grab bar: 54 cm

Maximum height of the left-hand side grab bar: 70 cm

Minimum height of the left-hand side grab bar: 54 cm

Distance between grab bars: 68 cm

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Number of single-leaf doors: one

Type of opening: inward

Doorway width, per single-leaf door: 82 cm

Type of door handle: horizontal door handle

Average height of the handle: 107 cm

The door handle requires a twist of the wrist: no

Type of lock: with a contact card

The door is fitted with a return spring: no

Interior room

Minimum clearance width at narrow points: 120 cm

Turning circle diameter: 198 cm

The floor is carpeted: no

Notes: televisão projectada 35cm, a 160cm de altura

Room

Lateral clearance width when approaching bed from the right hand side: 133 cm

Lateral clearance width when approaching bed from the left hand side: 133 cm

Lateral clearance width when approaching bed is ≥ 90 cm: on the right, on the left

Type of bed: 2 singles

Height of the bed: 52 cm

Clearance height beneath the bed: 0 cm

Mechanisms

Maximum height of the mechanisms (handles to open windows, switches, sockets and temperature control): 143 cm

There is a light switch and a socket next to the bed: yes

The safe and mini bar are within each and have space to approach: yes

Wardrobe

Type of wardrobe doors: sliding 90º folding 180º folding with a curtain

Wardrobe door handles: easy to open

Maximum height of the shelves and drawers: 188 cm

Minimum height of the shelves and drawers: 76 cm

Shelves and drawers are at a height of between 40 cm and 1.2 m: yes

Type of clothes rail: fixed height

Maximum height of the clothes rail: 191 cm

Food and beverage

General information

Self-service

Height of the self-service counter: 90 cm

Reach distance from the edge of the self-service bar: 53 cm

Interior access

It is accessed: flat

Connecting door

Type of door: doorway

Doorway width, per single-leaf door: 83 cm

Interior room

The floor is carpeted: no

Furniture

Type of furniture: tables, chairs

Table

Height of the table: 77 cm

Clearance height beneath the table: 71 cm

Clearance width beneath the table: 130 cm

Chair

Height of the seat: 45 cm

Depth of the seat: 41 cm

There is a backrest: yes

There are armrests: yes

Is there high chairs for children: yes

Menu

Table service available: yes

Food and beverage

General information

Bar counter

The bar counter is on two levels: no

Changing rooms

Notes: balneário da estância termal, integrado na cabine feminina. Serve os utentes da piscina

Changing rooms

Notes: balneário da estância termal, integrado na cabine feminina. Serve os utentes da piscina

Visual accessibility

Private parking space

Interior access

It is accessed: via a ramp

Ramp

Characteristics of the section

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

General information

The establishment has its own parking: yes, on site

The parking has spaces reserved for PRM: no

Notes: É permitido a PMR parar junto à fachada do hotel, em zona plana e próxima à entrada.

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a ramp

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: with an incline >= 4%

Type of door: swing door, sliding door

Type of opening: inward, automatic

Doorway width, per single-leaf door: 109 cm

Door material: glass

The glass door: there are warning strips but they are only mildly contrasting

The door is fitted with a return spring: no

There is an interphone: yes, with video and audio

Customer service area

Interior access

It is accessed: via a ramp

Ramp

Characteristics of the section

Length of the section: 305 cm

Average longitudinal incline (%): 9

Type of section: viable

Interior room

The floor is carpeted: no

The lighting is uniform: no

The lighting is adequate: no

Features

There is a customer service desk: yes

Customer service desk

Horizontal route

The route is taken: level

Vertical route

The vertical route is taken: via a lift

Lift

Approach area of the lift

On the floor in front of the lift, there is a warning strip in a different colour and texture: no

The buttons are a different colour: no

The buttons have alto relief text: no

The buttons have text in Braille: no

Lift door

Door material: opaque

Lift car

The buttons are a different colour: yes

The buttons have alto relief text: yes

The buttons have text in Braille: no

There are handrails: yes

Height of the handrail: 91 cm

In the lift car there is a mirror opposite the lift door: no

Usability and safety

There is an alarm system in case of an emergency: yes

There is an intercom system in case of an emergency: yes

Notes: intercomunicador a 155cm de altura

Vertical route

The vertical route is taken: via stairs

Stairs

Characteristics

Useful width of the steps: 147 cm

The stairs have handrails: yes, on one side

At the bottom and/or top of the stairs there is a strip of flooring in a contrasting colour and texture: no

Handrails and railings

There are double handrails: no

The handrail extends past the ends: yes

The handrail is continuous, even along the intermediate landings: yes

The structure of the handrail allows the hand to be in contact at all times: yes

Steps

All the steps have the same height: yes

Maximum height of the steps: 18 cm

All the steps have the same depth: yes

Minimum depth of the tread: 27 cm

Type of riser: with risers

The riser is a different colour to the tread: no

The steps have nosing: no

Both sides of the stairs are fitted with protective skirting: yes, on both sides

The treads of the steps are non-slip: no

The edges of the steps are clearly marked: yes, colour contrasted

Other information

The stair lighting is uniform: no

The stair lighting is adequate: no

The space beneath the stairs has a height of less than 220 cm: no

Vertical route

The vertical route is taken: via a lift

Lift

General information

Notes: o edifício localiza-se no edifício da estância termal, com acesso pelo interior do hotel - ver itinerário horizontal

Adapted toilet in common area

General information

Stand-alone cubicle

Signs

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: sliding

The door is a different colour to the wall: no

Door material: opaque

The door handle is a different colour to that of the door: no

The door is fitted with a return spring: no

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The lighting is uniform: no

The lighting is adequate: no

Notes: altura do puxador do fraldário 120cm

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Mechanisms are in a contrasting colour to their background: yes

The floors and walls are different colours: no

Sanitary equipment and walls are a different colour: yes

Sink

Toilet in communal areas

Toilet grab bars

Adapted Room

General information

In room bathroom

Notes: a casa de banho divide-se em dois espaços: banheira + lavatório (acesso com ressalto) e sanita + duche (acesso nivelado). A porta é de correr e contínua entre os dois espaços, não os ocultando por completo.

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: sliding

The door is a different colour to the wall: no

Door material: glass

The door handle is a different colour to that of the door: no

Notes: a casa de banho divide-se em dois espaços: banheira + lavatório (acesso com ressalto 3cm) e sanita + duche (acesso nivelado). A porta é de correr e contínua entre os dois espaços. No espaço da sanita, a porta é rebatível a 180º.

Interior room

The lighting is uniform: no

The lighting is adequate: no

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

The floors and walls are different colours: no

Sanitary equipment and walls are a different colour: yes

Notes: só existe alarme na divisória do chuveiro + sanita

Bath

Notes: altura da banheira: 51cm

Shower

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

Sink

Notes: zona de rotação na divisória do lavatório + banheira: 80cm. Ressalto de 3cm na porta.

Toilet Accom.

Notes: zona de rotação na divisória da sanita: 125cm

Toilet grab bars

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward

Door material: opaque

The door is a different colour to the wall: no

The door handle is a different colour to that of the door: yes

The door is fitted with a return spring: no

Interior room

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: yes

The lighting is uniform: no

Notes: televisão projectada 35cm, a 160cm de altura

Room

Mechanisms

There is a light switch and a socket next to the bed: yes

The safe and mini bar are within each and have space to approach: yes

Wardrobe

Food and beverage

General information

Self-service

Interior access

It is accessed: flat

Connecting door

Type of door: doorway

Interior room

The floor is carpeted: no

The lighting is uniform: no

Furniture

Type of furniture: tables, chairs

Table