Hotel Vila Galé Ópera
Accommodation - Hotels / Apartment hotels / Hostels / Guesthouses
0 Comments COMMENT
Street
Travessa Conde da Ponte, 1300-141
Alcântara,
Lisboa (Lisboa)
Portugal
Contact
Tel +351 213 605 400
opera@vilagale.com
http://www.vilagale.com
Created by
Tecnico AP - SD
03/01/2018
Last modification by
Técnico AP - IB
25/02/2018
The accessibility of this tourism resource has been analyzed by experts
O moderno Vila Galé Ópera situa-se junto ao Rio Tejo e da animada área das Docas, repleta de restaurantes e bares. Este hotel de 4 estrelas, dispõe de uma piscina coberta e um centro de bem-estar, além de acesso Wi-Fi gratuito. Os quartos e suites estão confortavelmente mobilados e incluem serviço de quarto. Os simpáticos funcionários estão disponíveis 24 horas por dia, e terão todo o prazer em organizar excursões ou atividades especiais para os seus filhos. O centro de convenções de Lisboa está a 2 minutos a pé do hotel, e o Museu da Carris está a menos de 300 metros. O Lx Factory, um centro criativo de estilo industrial, situa-se a uma caminhada de 7 minutos.
Customer service and other key information
Customer service and other key information
General information
This tourism resource has a vehicle adapted for wheelchair users: No
The name of the tourism resource is easy to see and read: Yes
There is free access to the Internet in communal areas. A password might be required: Yes
You can enter with an assistance dog: Yes
Customer service staff have undertaken courses on the needs of people with disabilities: Yes
A member of the customer service staff knows sign language: No
Customer service staff have information about nearby accessible tourist services: Yes
There are warning signals in case of danger or in an emergency: Yes
Warning and emergency signals: Audible alarms, luminous emergency signals
There is room service, for example, food delivered to the room: Yes
This establishment has a wireless card payment device with technical aids to recognise the buttons by touch: Yes
There is a Web page about this tourism resource: Yes
Information videos are subtitled for the deaf: No
Information videos have audio description for the blind: No
The tourism resource has a crane in the adapted bedroom to help people with a physical disability to get into bed or into the bath: No
There are children chairs and cushions in the dining room to increase the seating height for children or people of short stature: Yes
Customer service and other key information
Customer service and other key information
Private parking space
Interior access
It is accessed: via a ramp
Ramp
Number of sections: 1
Characteristics of the section
Average longitudinal incline (%): 8
The section has handrails: No
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is in good shape: Yes
General information
The establishment has its own parking: Yes, on site
The parking has spaces reserved for PRM: Yes
Private parking zone
Parking
Floor on which it is located: -1
Type of parking: inside, garage
Type of vehicle access: Rising barrier
There is a communication system with reception: Yes
Reserved space
The reserved spaces are on a flat surface: horizontal
Total width of the reserved space: 350 cm
Total length of the reserved space: 500 cm
Reserved spaces are shown by the ISA (International Symbol of Access) logo on the ground: Yes
The reserved space is shown by a vertical ISA (International Sign for Access) logo: Yes
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Surroundings
General information
Type of access road: vehicular with a pavement
Incline of the access road: flat
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is in good shape: Yes
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: No
It is accessed: via a ramp
Ramp
Number of sections: 1
Characteristics of the section
Length of the section: 350 cm
Average longitudinal incline (%): 10
Type of section: viable
Average transversal incline of the section: <= 2%
The usable width of the section: 110 cm
Turning circle diameter at the start of the ramp: 150 cm
Turning circle diameter at the end of the ramp: 150 cm
The section has handrails: Yes, on one side
Handrails and railings
There are double handrails: Yes
Height of the top handrail: 88 cm
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Entrance door
The space is in front of the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 250 cm
Turning space diameter behind the door: 250 cm
Type of door: Swing door
Number of leaves: one leaf
Type of opening: Inward, outward
Doorway width, per single-leaf door: 101 cm
The door handle requires a twist of the wrist: No
The door is fitted with a return spring: Yes
There are one or more floor mats: Yes
There is a connecting door after the main door: with different characteristics
Notes Porta giratória
Customer service area
Interior access
It is accessed: flat
Interior room
The flooring is uniform: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Features
Along the route, there is at least one connecting door: No
There is a customer service desk: Yes
There are computers: No
There are touch screens: No
There is a security check or metal detector: No
There is a ticket box office: No
There is a ticket dispensing machine: No
There are leaflets or printed documents: Yes
There are lockers: No
There is a cloackroom: No
There is a fitting room: No
There is a breastfeeding room: No
There are cash registers: No
There is a shop: No
Customer service desk
The customer service desk is on two levels: No
Height of the non-adapted desk: 104 cm
Forms and documents
Customer service staff are available to help people with disabilities to fill out their forms: Yes
Horizontal route
Route from: Piso 0 - receção
Route to: Piso 0 - Bar
The route is taken: level
Every 10m or less there is an obstacle-free area with a turning circle diameter of 1.5m: Yes
Interior room
The flooring is uniform: Yes
The flooring is in good shape: Yes
Notes Existe umas escadas para a mezzanine do restaurante à carta, que têm um vão a uma altura inferior a 2,20m
Vertical route
The vertical route is taken: via a lift
Lift
General information
Indicate the floors it connects: -1 a 7
The lift is located on an accessible floor with an accessible route: Yes
Approach area of the lift
Turning space clearance in front of the lift car: 150 cm
Height of the call buttons: 100 cm
Lift door
Type of door: sliding door
Type of opening: automatic
Door opening width: 80 cm
Lift car
Usable width of the lift car: 130 cm
Useful depth of the lift car: 137 cm
The lift car floor is level with the floor of the landing: Yes
Maximum height of the lift car buttons: 104 cm
There are handrails: Yes
Height of the handrail: 90 cm
In the lift car there is a mirror opposite the lift door: Yes
Usability and safety
There is an alarm system in case of an emergency: Yes
Vertical route
The vertical route is taken: via stairs
Stairs
Characteristics
The stairs have handrails: Yes, on one side
Handrails and railings
There are double handrails: No
Steps
All the steps have the same height: Yes
Maximum height of the steps: 18 cm
All the steps have the same depth: Yes
The steps have nosing: No
Both sides of the stairs are fitted with protective skirting: Yes, on one side
Adapted toilet in common area
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Number of single-leaf doors: one
Type of opening: Outward
Doorway width, per single-leaf door: 94 cm
Type of door handle: vertical door handle
Average height of the handle: 83 cm
The door handle requires a twist of the wrist: No
The lock mechanism requires a twist of the wrist: No
The door can be unlocked from the outside: No
The door is fitted with a return spring: No
General information
Total number of adapted cubicles at the establishment: 1
Type of adapted cubicle reviewed: Stand-alone cubicle for both sexes
Stand-alone cubicle
Signs
Adapted toilets are shown by the International Symbol of Access (ISA): with a sign, but not an accredited one
Characteristics
Interior access
It is accessed: flat
Bathroom cubicle door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning circle diameter before the door: 150 cm
Type of door: swing door
Type of opening: Outward
Doorway width, per single-leaf door: 94 cm
The door handle requires a twist of the wrist: No
The lock mechanism requires a twist of the wrist: No
The door can be unlocked from the outside: No
Door lock fitted with a sign showing available or busy: No
The door is fitted with a return spring: No
Interior room
Turning circle diameter: 139 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Type of lighting: presence detector or timer
Maximum height of the light switch, towel and clothes racks: 114 cm
Mechanisms require a twist of the wrist to operate them: No
There is a bath: No
There is a shower tray: No
Sink
Height in relation to the floor of the upper edge of the sink: 85 cm
Clearance height beneath the sink: 61 cm
Clearance depth beneath the sink: 52 cm
The sink has elements that obstruct a frontal approach: No
Type of tap: single lever
Height of the lower edge of the mirror: 110 cm
The mirror slopes towards the sink: No
There are fixings at a height of between 70cm and 1.2m: Yes
The sink analysed is inside the adapted cubicle: Yes
There is a height-adjustable sink: No
Toilet in communal areas
Right-hand side transfer space (width): 94 cm
Left-hand side transfer space (width): 90 cm
Frontal transfer space (depth): 110 cm
Transfer to the toilet is carried out: from the front and side
Height of the toilet seat: 41 cm
Height of the flush mechanism: 74 cm
Type of flush mechanism: push button on cistern
Fitted with grab bars: Yes
Toilet grab bars
Grab bars: on both sides
Type of grab bar on the right hand side: Folding
Type of grab bar on the left hand side: Folding
There is a fixed grab bar on the transfer side: No
Maximum height of right-hand side grab bar: 78 cm
Minimum height of the right-hand side grab bar: 61 cm
Maximum height of the left-hand side grab bar: 78 cm
Minimum height of the left-hand side grab bar: 60 cm
Distance between grab bars: 55 cm
Adapted Room
General information
There are adapted rooms: Yes
No. of adapted rooms at the establishment: 7
Floor of the room reviewed: 7
Number or name of the room reviewed: 701
The room has an en suite bathroom: Yes
In room bathroom
Interior access
It is accessed: flat
Bathroom cubicle door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: Outward
Doorway width, per single-leaf door: 81 cm
The door handle requires a twist of the wrist: No
The door can be unlocked from the outside: Yes
The door is fitted with a return spring: No
Interior room
Clearance width: 81 cm
Turning circle diameter: 140 cm
The flooring is uniform: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Type of lighting: switch
Mechanisms require a twist of the wrist to operate them: No
There is a bath: No
There is a shower tray: Yes
Shower
Dimensions of the shower: 120x80 cm
The shower is level with the floor: Yes
There is a seat: Yes
Taps are located at a distance of <= 60cm from the seat: Yes
Type of tap: single lever
The shower head is height adjustable: Yes
There are grab bars: Yes
There is an accredited shower chair: Yes
Shower seat
The seat measures a minimum of 40cmx40cm: Yes
The seat has a backrest: Yes
It is a folding seat: No
Notes Cadeira de banho de utilização autónoma
Bath / shower grab bars
Number of grab bars: 2
Notes Barras de apoio amovíveis
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Sink
Height in relation to the floor of the upper edge of the sink: 85 cm
Clearance height beneath the sink: 74 cm
Clearance depth beneath the sink: 55 cm
The sink has elements that obstruct a frontal approach: No
Type of tap: single lever
There are fixings at a height of between 70cm and 1.2m: Yes
Toilet Accom.
Transfer space on the right hand side: 45 cm
Transfer space on the left hand side: 76 cm
Frontal transfer space: 120 cm
Transfer to the toilet is carried out: from the front and side
Height of the toilet seat: 41 cm
Height of the flush mechanism: 74 cm
Type of flush mechanism: push button on cistern
Fitted with grab bars: Yes
Toilet grab bars
Grab bars: on both sides
Type of grab bar on the right hand side: Fixed
Type of grab bar on the left hand side: Folding
There is a fixed grab bar on the transfer side: No
Maximum height of right-hand side grab bar: 81 cm
Minimum height of the right-hand side grab bar: 52 cm
Maximum height of the left-hand side grab bar: 79 cm
Minimum height of the left-hand side grab bar: 62 cm
Distance between grab bars: 59 cm
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 150 cm
Type of door: swing door
Number of single-leaf doors: one
Type of opening: Outward
Doorway width, per single-leaf door: 78 cm
Type of door handle: horizontal door handle
Average height of the handle: 107 cm
The door handle requires a twist of the wrist: No
Type of lock: with a swipe card
The lock mechanism requires a twist of the wrist: No
The door is fitted with a return spring: No
Interior room
Clearance width: 78 cm
Turning circle diameter: 260 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Room
Lateral clearance width when approaching bed from the right hand side: 260 cm
Lateral clearance width when approaching bed from the left hand side: 160 cm
Lateral clearance width when approaching bed is ≥ 90 cm: On the right, on the left
Type of bed: 2 singles
Height of the bed: 53 cm
Clearance height beneath the bed: 12 cm
Mechanisms
Maximum height of the mechanisms (handles to open windows, switches, sockets and temperature control): 160 cm
There is a light switch and a socket next to the bed: Yes
The safe and mini bar are within each and have space to approach: Yes
There is a remote control for regulating the temperature: Yes
The mechanisms require a twist of the wrist to operate them: No
Wardrobe
Type of wardrobe doors: sliding 90º folding 180º folding with a curtain
Wardrobe door handles: easy to open
Maximum height of the shelves and drawers: 72 cm
Minimum height of the shelves and drawers: 34 cm
Shelves and drawers are at a height of between 40cm and 1.2m: Yes
Type of clothes rail: dual height
Maximum height of the clothes rail: 185 cm
Minimum height of the clothes rail: 130 cm
Standard Room
General information
The room has an en suite bathroom: Yes
Mechanisms
The controls require a twist of the wrist to operate them: Yes
Food and beverage
General information
Self-service
Height of the self-service counter: 88 cm
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 150 cm
Turning space diameter behind the door: 150 cm
Type of door: swing door
Number of single-leaf doors: two
Type of opening: Inward, outward
Doorway width, per single-leaf door: 83 cm
Doorway width for all door leaves: 166 cm
Type of door handle: vertical door handle
The door handle requires a twist of the wrist: No
The door is fitted with a return spring: No
Interior room
Turning circle diameter: 150 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Furniture
Type of furniture: Tables, chairs
Table
Height of the table: 74 cm
Clearance height beneath the table: 69 cm
Clearance width beneath the table: 77 cm
Clearance depth beneath the table: 37 cm
Chair
Height of the seat: 45 cm
There is a backrest: Yes
Is there high chairs for children: Yes
Menu
Table service available: Yes
Meeting rooms or event areas
General information
Type of room: a multi-use room
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Number of single-leaf doors: one
Swimming pool
Interior access
It is accessed: flat
General information
Changing rooms available: Yes
Changing rooms
General Information
All the establishment´s adapted changing rooms: 0
Signage
Accesibilidad visual
Private parking space
Interior access
It is accessed: via a ramp
Ramp
The ramp lighting is uniform: Yes
The ramp has adequate lighting: No
The space beneath the ramp has a height of less than 220cm: No
Characteristics of the section
Average longitudinal incline (%): 8
The section has handrails: No
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is in good shape: Yes
General information
The establishment has its own parking: Yes, on site
The parking has spaces reserved for PRM: Yes
Private parking zone
Parking
There are road safety signs (pedestrian and vehicle exits, traffic directions, and speed limits): Yes
Reserved space
The reserved spaces are on a flat surface: horizontal
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Surroundings
General information
Type of access road: vehicular with a pavement
Incline of the access road: flat
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is in good shape: Yes
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: No
It is accessed: via a ramp
Ramp
The ramp has adequate lighting: Yes
The space beneath the ramp has a height of less than 220cm: No
Characteristics of the section
Length of the section: 350 cm
Average longitudinal incline (%): 10
Type of section: viable
Average transversal incline of the section: <= 2%
The usable width of the section: 110 cm
The section has handrails: Yes, on one side
Handrails and railings
There are double handrails: Yes
The handrail extends past the ends: No
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Entrance door
The space is in front of the door is: horizontal
The space behind the door is: horizontal
Type of door: Swing door
Type of opening: Inward, outward
Doorway width, per single-leaf door: 101 cm
Door material: glass
The glass door: there are warning strips but they are only mildly contrasting
The door is fitted with a return spring: Yes
There is a connecting door after the main door: with different characteristics
Notes Porta giratória
Customer service area
Interior access
It is accessed: flat
Interior room
The flooring is uniform: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Features
Along the route, there is at least one connecting door: No
There is a customer service desk: Yes
There are computers: No
There are touch screens: No
There is a security check or metal detector: No
There is a ticket box office: No
There is a ticket dispensing machine: No
There are leaflets or printed documents: Yes
There are lockers: No
There is a cloackroom: No
There is a fitting room: No
There is a breastfeeding room: No
There are cash registers: No
There is a shop: No
Forms and documents
Customer service staff are available to help people with disabilities to fill out their forms: Yes
Horizontal route
The route is taken: level
There is a door that opens directly onto the corridoor which could constitute a risk for the visually impaired: No
Interior room
The flooring is uniform: Yes
The flooring is in good shape: Yes
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: Yes
The lighting is uniform: Yes
The lighting is adequate: Yes
Notes Existe umas escadas para a mezzanine do restaurante à carta, que têm um vão a uma altura inferior a 2,20m
Vertical route
The vertical route is taken: via a lift
Lift
Approach area of the lift
On the floor in front of the lift, there is a warning strip in a different colour and texture: No
Lift door
Door material: opaque
The door is a different colour to the wall: Yes
Lift car
The buttons are a different colour: Yes
The buttons have alto relief text: Yes
The buttons have text in Braille: Yes
There are handrails: Yes
Height of the handrail: 90 cm
In the lift car there is a mirror opposite the lift door: Yes
Usability and safety
There is an alarm system in case of an emergency: Yes
Vertical route
The vertical route is taken: via stairs
Stairs
Characteristics
The stairs have handrails: Yes, on one side
At the bottom and/or top of the stairs there is a strip of flooring in a contrasting colour and texture: No
Handrails and railings
There are double handrails: No
Steps
All the steps have the same height: Yes
Maximum height of the steps: 18 cm
All the steps have the same depth: Yes
Type of riser: with risers
The riser is a different colour to the tread: No
The steps have nosing: No
Both sides of the stairs are fitted with protective skirting: Yes, on one side
The edges of the steps are clearly marked: No
Other information
The stair lighting is uniform: Yes
The space beneath the stairs has a height of less than 220cm: No
Adapted toilet in common area
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: Outward
Door material: partiallyy glazed
The door is a different colour to the wall: Yes
The door handle is a different colour to that of the door: Yes
The door is fitted with a return spring: No
General information
Stand-alone cubicle
Characteristics
Interior access
It is accessed: flat
Bathroom cubicle door
The space behind the door is: horizontal
Type of opening: Outward
The door is a different colour to the wall: Yes
Door material: partly glazed
The door handle is a different colour to that of the door: Yes
The door is fitted with a return spring: No
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
The floors and walls are different colours: Yes
Adapted Room
General information
In room bathroom
Interior access
It is accessed: flat
Bathroom cubicle door
The space behind the door is: horizontal
Type of opening: Outward
The door is a different colour to the wall: Yes
Door material: opaque
The door is fitted with a return spring: No
Interior room
The flooring is uniform: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Mechanisms are in a contrasting colour to their background: Yes
The floors and walls are different colours: Yes
Sanitary equipment and walls are a different colour: Yes
Shower
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Sink
Toilet Accom.
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: Outward
Door material: opaque
The door is a different colour to the wall: Yes
The door handle is a different colour to that of the door: Yes
The door is fitted with a return spring: No
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Mechanisms
There is a light switch and a socket next to the bed: Yes
The safe and mini bar are within each and have space to approach: Yes
Wardrobe
Standard Room
General information
Large room number: No
Room number in a different colour: Yes
Room number in alto relief: No
Room number in Braille: No
The room has an en suite bathroom: Yes
Room
Furniture and furnishings are distributed in such a way that they are a hazard for the visually impaired when moving around: No
The room has information in Braille about the services available at the establishment: Yes
The TV should have an alarm clock function: No
The room has Internet access: Yes
The room is equipped with a sound alarm system in case of emergency: Yes
Notes Existem três quartos com alarmes luminosos para pessoas surdas
Mechanisms
There is a light switch next to the bed: Yes
There is a socket next to the bed: Yes
There is a remote control to regulate the temperature: Yes
The controls are a different colour to their background: Yes
Food and beverage
General information
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: Inward, outward
Door material: partiallyy glazed
The glass door: there are warning strips but they are only mildly contrasting
The door handle is a different colour to that of the door: Yes
The door is fitted with a return spring: No
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The lighting is uniform: Yes
The lighting is adequate: Yes
Furniture
Type of furniture: Tables, chairs
Chair
Is there high chairs for children: Yes
Menu
Menu available in Braille: Yes
The menu uses an easy-to-read font such as Arial: Yes
The menu texts are a different colour to their background: Yes
Table service available: Yes
Meeting rooms or event areas
General information
Type of room: a multi-use room
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Door material: opaque
Swimming pool
Interior access
It is accessed: flat
General information
Changing rooms available: Yes
Signage
Signage analysis
Accordingly to their location, people can aproach the signs to read and touch: Yes
The signs are easy to be identified visually: Yes
All the signs have the same design: Yes
The support material for the signs has a matt finish: Yes
The support material used for the signs has a solid background: Yes
The texts are a different colour to the background: Yes
The sign is a different colour to the wall: Yes
The font used is clear and easy to read (such as Arial): Yes
The signs are complemented by information in Braille: No
The signs are complemented by information in alto relief: No
There is a haptic plan of the establishment: No
Accesibilidad auditiva
Private parking space
Interior access
It is accessed: via a ramp
General information
The establishment has its own parking: Yes, on site
The parking has spaces reserved for PRM: Yes
Private parking zone
Parking
Type of parking: inside, garage
There is a communication system with reception: Yes
The communication system is equipped with a magnetic induction loop: No
There are road safety signs (pedestrian and vehicle exits, traffic directions, and speed limits): Yes
Surroundings
General information
Type of access road: vehicular with a pavement
Incline of the access road: flat
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: No
It is accessed: via a ramp
Entrance door
Doorway width, per single-leaf door: 101 cm
Notes Porta giratória
Customer service area
Interior access
It is accessed: flat
Features
There is a customer service desk: Yes
There are computers: No
There are touch screens: No
There is a security check or metal detector: No
There is a ticket box office: No
There is a ticket dispensing machine: No
There are leaflets or printed documents: Yes
There are lockers: No
There is a cloackroom: No
There is a fitting room: No
There is a breastfeeding room: No
There are cash registers: No
There is a shop: No
Customer service desk
The desk is fitted with a magnetic induction loop: No
Forms and documents
Customer service staff are available to help people with disabilities to fill out their forms: Yes
Vertical route
Lift
General information
The lift is panoramic: No
Usability and safety
Visual cues to indicate the floor stops on and the direction of the lift: Both inside and outside the lift
There is an alarm system in case of an emergency: Yes
Vertical route
Stairs
Other information
The stair lighting is uniform: Yes
Adapted toilet in common area
Connecting door
There is a peephole: No
It is equipped with a light bell: No
General information
Stand-alone cubicle
Characteristics
Interior access
It is accessed: flat
Bathroom cubicle door
Door lock fitted with a sign showing available or busy: No
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Adapted Room
General information
In room bathroom
Interior access
It is accessed: flat
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Shower
Sink
Toilet Accom.
Interior access
It is accessed: flat
Connecting door
There is a peephole: No
It is equipped with a light bell: No
Wardrobe
Standard Room
General information
The room has an en suite bathroom: Yes
Room
A text messaging service to reception is available via the TV: No
The room has Internet access: Yes
The room is equipped with a warning light system in case of emergency: Yes
Telephone equipped with a call alert light: Yes
Notes Existem três quartos com alarmes luminosos para pessoas surdas
Food and beverage
General information
Interior access
It is accessed: flat
Interior room
Furniture
Type of furniture: Tables, chairs
Chair
Is there high chairs for children: Yes
Menu
The menu has photos of the dishes: No
Table service available: Yes
Meeting rooms or event areas
General information
Type of room: a multi-use room
Interior access
It is accessed: flat
Swimming pool
Interior access
It is accessed: flat
General information
Changing rooms available: Yes
Signage
Signage analysis
Accordingly to their location, people can aproach the signs to read and touch: Yes
The signs are easy to be identified visually: Yes
All the signs have the same design: Yes
Accredited pictograms have been used: No
