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Hotel Vila Galé Porto

Accommodation - Hotels / Apartment hotels / Hostels / Guesthouses

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Street
Avenida Fernão Magalhães, 7 4300-190
Bonfim, Porto (Porto)
Portugal

Contact
Tel +351 225 191 800
porto@vilagale.com
http://www.vilagale.com

Created by
Técnico AP - IB
15/01/2018

Last modification by
Tecnico AP - SD
11/07/2019

The accessibility of this tourism resource has been analyzed by experts The accessibility of this tourism resource has been analyzed by experts

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Este hotel de 4 estrelas está situado no centro do Porto, a 300 metros da Estação de Metro de Campo 24 de Agosto. O Vila Galé Porto tem um centro de bem-estar com piscina interior. A zona comercial da Rua de Santa Catarina está a 10 minutos a pé. Os espaçosos quartos e suites do Vila Galé Porto têm ar condicionado e uma decoração luminosa. Todos incluem uma televisão de ecrã plano por cabo, um mini-bar e uma casa de banho privativa com secador de cabelo e produtos de higiene pessoal gratuitos. O Hotel tem 5 quartos adaptados, diretorios A a Z e menus do restaurante em braille, alguns quartos com alarme visual (como segurança para a pessoa surda) e formação em atendimento inclusivo.
Users questionnaire Technical questionnaire

Customer service and other key information

Customer service and other key information

General information

The name of the tourism resource is easy to see and read: Yes

There is free access to the Internet in communal areas. A password might be required: Yes

You can enter with an assistance dog: Yes

Customer service staff have undertaken courses on the needs of people with disabilities: Yes

A member of the customer service staff knows sign language: No

Customer service staff have information about nearby accessible tourist services: Yes

There are warning signals in case of danger or in an emergency: Yes

Warning and emergency signals: Audible alarms, luminous emergency signals

There is room service, for example, food delivered to the room: Yes

This establishment has a wireless card payment device with technical aids to recognise the buttons by touch: Yes

There is a Web page about this tourism resource: Yes

Evaluation index (from 1 to 10, requiring at least 5 points to be considered accessible) according to the WCAG 2.0 standard: 3.6

There are children chairs and cushions in the dining room to increase the seating height for children or people of short stature: Yes

Customer service and other key information

Customer service and other key information

Private parking space

Interior access

It is accessed: flat

General information

The establishment has its own parking: Yes, on site

The parking has spaces reserved for PRM: Yes

Private parking zone

Parking

It is located near the establishment: Yes

Type of parking: outside

Type of vehicle access: Open, with no entry control

Reserved space

The reserved spaces are on a flat surface: horizontal

Total width of the reserved space: 364 cm

Total length of the reserved space: 500 cm

Reserved spaces are shown by the ISA (International Symbol of Access) logo on the ground: Yes

The reserved space is shown by a vertical ISA (International Sign for Access) logo: Yes

Notes Deve contactar a receção através do telefone +351 225 191 800, para pedir que retirem a faixa de segurança existente.

Characteristics of the flooring

The flooring is uniform: Yes

The flooring is non-slip: Yes

Surroundings

General information

Type of access road: pedestrian and vehicular

Incline of the access road: flat

Characteristics of the flooring

The flooring is uniform: No

The flooring is non-slip: Yes

The flooring is in good shape: Yes

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: Yes

It is accessed: without any unevenness

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 150 cm

Turning space diameter behind the door: 148 cm

Type of door: Sliding door

Number of leaves: two leaves

Type of opening: Sliding, automatic

Doorway width, per single-leaf door: 80 cm

Doorway width for all door leaves: 160 cm

There are one or more floor mats: Yes

Customer service area

Interior access

It is accessed: flat

Interior room

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

Features

Along the route, there is at least one connecting door: No

There is a customer service desk: Yes

Customer service desk

The customer service desk is on two levels: No

Height of the non-adapted desk: 109 cm

Notes Existe uma mesa perto da receção com aproximação frontal, para atendimento face a face

Horizontal route

Route from: elevador

Route to: quarto adaptado

The route is taken: level

Every 10m or less there is an obstacle-free area with a turning circle diameter of 1.5m: Yes

Notes Portas de vidro com pouco contraste cromático

Interior room

Clearance width: 211 cm

Turning circle diameter: 199 cm

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

Vertical route

The vertical route is taken: via a lift

Lift

General information

Indicate the floors it connects: -1

Indicate which rooms can be accessed from this lift: 18

The lift is located on an accessible floor with an accessible route: Yes

Notes Existem 4 elevadores e estão divididos por acessos a diferentes pisos. 2 elevadores para os pisos mais baixos e 2 elevadores para os pisos mais altos. A receção informa os clientes à chegada e existem placas com a respetiva informação na zona de acesso ao

Approach area of the lift

Turning space clearance in front of the lift car: 150 cm

Height of the call buttons: 115 cm

Lift door

Type of door: sliding door

Type of opening: automatic

Door opening width: 90 cm

Lift car

Usable width of the lift car: 138 cm

Useful depth of the lift car: 157 cm

The lift car floor is level with the floor of the landing: Yes

Maximum height of the lift car buttons: 126 cm

There are handrails: Yes

Height of the handrail: 93 cm

In the lift car there is a mirror opposite the lift door: Yes

Usability and safety

There is an alarm system in case of an emergency: Yes

Vertical route

The vertical route is taken: via stairs

Stairs

Characteristics

The stairs have handrails: Yes, on one side

Handrails and railings

There are double handrails: No

Height of the top handrail: 124 cm

Steps

All the steps have the same height: Yes

Maximum height of the steps: 17 cm

All the steps have the same depth: Yes

Indicate the minimum depth of the tread: 33 cm

The steps have nosing: Yes

Both sides of the stairs are fitted with protective skirting: Yes, on both sides

The treads of the steps are non-slip: Yes

Adapted toilet in common area

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 150 cm

Turning space diameter behind the door: 150 cm

Type of door: swing door

Number of single-leaf doors: one

Type of opening: Outward

Doorway width, per single-leaf door: 80 cm

Type of door handle: horizontal door handle

The door handle requires a twist of the wrist: No

The door is fitted with a return spring: No

There are one or more floor mats: No

General information

Total number of adapted cubicles at the establishment: 2

Floors on which they are located: 0 e 19

Type of adapted cubicle reviewed: Stand-alone cubicle for both sexes

Stand-alone cubicle

Signs

Adapted toilets are shown by the International Symbol of Access (ISA): with a sign, but not an accredited one

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning circle diameter before the door: 150 cm

Turning circle diameter behind the door: 145 cm

Type of door: swing door

Type of opening: Outward

Doorway width, per single-leaf door: 74 cm

The door handle requires a twist of the wrist: No

The lock mechanism requires a twist of the wrist: Yes

The door can be unlocked from the outside: Yes

The door is fitted with a return spring: No

Interior room

Turning circle diameter: 145 cm

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes

Type of lighting: switch

Maximum height of the light switch, towel and clothes racks: 133 cm

Mechanisms require a twist of the wrist to operate them: No

There is a bath: No

There is a shower tray: No

Sink

Height in relation to the floor of the upper edge of the sink: 82 cm

Clearance height beneath the sink: 40 cm

The sink has elements that obstruct a frontal approach: Yes

Type of tap: single lever

Height of the lower edge of the mirror: 116 cm

The mirror slopes towards the sink: No

There are fixings at a height of between 70cm and 1.2m: Yes

The sink analysed is inside the adapted cubicle: Yes

There is at least one adapted sink outisde the adapted cubicle: No

There is a height-adjustable sink: No

Toilet in communal areas

Right-hand side transfer space (width): 93 cm

Left-hand side transfer space (width): 62 cm

Frontal transfer space (depth): 146 cm

Transfer to the toilet is carried out: from the front and side

Lateral transfer spaces with a width >= 80cm: 1

Height of the toilet seat: 43 cm

Height of the flush mechanism: 77 cm

Type of flush mechanism: push button on cistern

Fitted with grab bars: Yes

Toilet grab bars

Grab bars: on both sides

Type of grab bar on the right hand side: Folding

Type of grab bar on the left hand side: Folding

There is a fixed grab bar on the transfer side: No

Maximum height of right-hand side grab bar: 68 cm

Minimum height of the right-hand side grab bar: 46 cm

Maximum height of the left-hand side grab bar: 68 cm

Minimum height of the left-hand side grab bar: 45 cm

Distance between grab bars: 66 cm

Adapted Room

General information

There are adapted rooms: Yes

No. of adapted rooms at the establishment: 5

Floor of the room reviewed: 5

Number or name of the room reviewed: 516

The room has an en suite bathroom: Yes

In room bathroom

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: sliding door

Type of opening: Sliding

Doorway width, per single-leaf door: 84 cm

The door is fitted with a return spring: No

Interior room

Turning circle diameter: 130 cm

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes

Type of lighting: switch

Mechanisms require a twist of the wrist to operate them: No

There is a bath: No

There is a shower tray: Yes

Shower

Dimensions of the shower: 199x78 cm

Turning circle diameter: 128 cm

The shower is level with the floor: Yes

There is a seat: Yes

There are elements that difficult the transfer to the shower: Yes

Taps are located at a distance of <= 60cm from the seat: Yes

Type of tap: single lever

The shower head is height adjustable: Yes

There are grab bars: Yes

There is an accredited shower chair: Yes

Notes São colocadas barras amovíveis e têm dois tipos de cadeiras de banho - um banco com costas e uma cadeira sanitária com autonomia

Shower seat

The seat measures a minimum of 40cmx40cm: Yes

Height of the seat: 45 cm

The seat has a backrest: Yes

It is a folding seat: No

Bath / shower grab bars

Number of grab bars: 2

Notes São barras amovíveis

Characteristics of the flooring

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

Sink

Height in relation to the floor of the upper edge of the sink: 78 cm

Clearance height beneath the sink: 68 cm

Clearance depth beneath the sink: 60 cm

The sink has elements that obstruct a frontal approach: No

Type of tap: single lever

Height of the lower edge of the mirror: 87 cm

There are fixings at a height of between 70cm and 1.2m: Yes

There is a height-adjustable sink: No

Toilet Accom.

Transfer space on the right hand side: 73 cm

Transfer space on the left hand side: 0 cm

Frontal transfer space: 116 cm

Transfer to the toilet is carried out: from the front

Lateral transfer spaces with a width >= 80cm: questionnaire_technical_tech_options_text.360

Height of the toilet seat: 41 cm

Height of the flush mechanism: 76 cm

Type of flush mechanism: push button on cistern

Fitted with grab bars: Yes

Toilet grab bars

Grab bars: on the left hand side

Type of grab bar on the left hand side: Folding

There is a fixed grab bar on the transfer side: No

Maximum height of the left-hand side grab bar: 73 cm

Minimum height of the left-hand side grab bar: 55 cm

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 120 cm

Type of door: swing door

Number of single-leaf doors: one

Type of opening: Inward

Doorway width, per single-leaf door: 75 cm

Type of door handle: horizontal door handle

Average height of the handle: 102 cm

The door handle requires a twist of the wrist: No

Type of lock: with a swipe card

The lock mechanism requires a twist of the wrist: No

The door can be unlocked from the outside: Yes

The door is fitted with a return spring: No

There are one or more floor mats: No

Interior room

Turning circle diameter: 150 cm

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: Yes, throughout the room

Room

Lateral clearance width when approaching bed from the right hand side: 80 cm

Lateral clearance width when approaching bed from the left hand side: 150 cm

Lateral clearance width when approaching bed is ≥ 90 cm: On the left

Type of bed: 2 singles

Height of the bed: 47 cm

Clearance height beneath the bed: 10 cm

Mechanisms

Maximum height of the mechanisms (handles to open windows, switches, sockets and temperature control): 150 cm

There is a light switch and a socket next to the bed: Yes

The safe and mini bar are within each and have space to approach: Yes

There is a remote control for regulating the temperature: Yes

The mechanisms require a twist of the wrist to operate them: No

Wardrobe

Type of wardrobe doors: sliding 90º folding 180º folding with a curtain

Wardrobe door handles: easy to open

Maximum height of the shelves and drawers: 73 cm

Minimum height of the shelves and drawers: 28 cm

Shelves and drawers are at a height of between 40cm and 1.2m: Yes

Type of clothes rail: dual height

The clothes rail is at a height of between 40cm and 1.2m: Yes

Standard Room

Notes Vamos colocar informação dos outros 4 quartos adaptados, e informação de apoio à limitação visual e auditiva

General information

The room has an en suite bathroom: Yes

In room bathroom

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: sliding door

Type of opening: Sliding

Doorway width, per single-leaf door: 78 cm

The door handle requires a twist of the wrist: No

The door is fitted with a return spring: No

Interior room

Turning circle diameter: 130 cm

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes

Type of lighting: switch

Mechanisms require a twist of the wrist to operate them: No

There is a bath: No

There is a shower tray: Yes

Shower

Dimensions of the shower: 166x80cm

The shower is level with the floor: Yes

There is a seat: Yes

There are elements that difficult the transfer to the shower: Yes

Taps are located at a distance of <= 60cm from the seat: Yes

Type of tap: single lever

The shower head is height adjustable: Yes

There are grab bars: Yes

There is an accredited shower chair: Yes

Notes As barras de apoio são amovíveis e têm disponível dois tipos de cadeiras de banho

Shower seat

The seat measures a minimum of 40cmx40cm: Yes

Height of the seat: 45 cm

The seat has a backrest: Yes

It is a folding seat: No

Bath / shower grab bars

Number of grab bars: 2

Notes Barras de apoio amovíveis

Characteristics of the flooring

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

Sink

Height in relation to the floor of the upper edge of the sink: 78 cm

Clearance height beneath the sink: 67 cm

Clearance depth beneath the sink: 60 cm

The sink has elements that obstruct a frontal approach: No

Type of tap: single lever

Height of the lower edge of the mirror: 87 cm

There are fixings at a height of between 70cm and 1.2m: Yes

There is a height-adjustable sink: No

Toilet Accom.

Transfer space on the right hand side: 0 cm

Transfer space on the left hand side: 65 cm

Frontal transfer space: 120 cm

Transfer to the toilet is carried out: from the front

Lateral transfer spaces with a width >= 80cm: questionnaire_technical_tech_options_text.360

Height of the toilet seat: 41 cm

Type of flush mechanism: push button on cistern

Fitted with grab bars: Yes

Toilet grab bars

Grab bars: on the right hand side

There is a fixed grab bar on the transfer side: No

Notes Barras de apoio amovíveis

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Number of single-leaf doors: one

Type of opening: Inward

Doorway width, per single-leaf door: 75 cm

Type of door handle: horizontal door handle

The door handle requires a twist of the wrist: No

Type of lock: with a swipe card

The lock mechanism requires a twist of the wrist: No

The door can be unlocked from the outside: Yes

The door is fitted with a return spring: No

There are one or more floor mats: No

Interior room

Turning circle diameter: 170 cm

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: Yes, throughout the room

Room

Type of wardrobe doors: sliding doors

Wardrobe door handles: easy to open

Mechanisms

The controls require a twist of the wrist to operate them: No

Food and beverage

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Number of single-leaf doors: two

Doorway width, per single-leaf door: 78 cm

Doorway width for all door leaves: 156 cm

Interior room

Turning circle diameter: 150 cm

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

Furniture

Type of furniture: Tables, chairs

Table

Height of the table: 75 cm

Clearance height beneath the table: 71 cm

Clearance width beneath the table: 80 cm

Clearance depth beneath the table: 36 cm

Chair

Height of the seat: 46 cm

There is a backrest: Yes

There are armrests: No

There is a space to accommodate a wheelchair: Yes

Is there high chairs for children: Yes

Menu

Table service available: Yes

Meeting rooms or event areas

General information

Type of room: a multi-use room

Notes Existem 13 salas de reunião, nos pisos 1, 3 e 4.

Interior access

It is accessed: flat

Notes Existem algumas salas com acesso através de rampa (praticável)

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Number of single-leaf doors: two

Doorway width for all door leaves: 159 cm

Type of door handle: horizontal door handle

Average height of the handle: 78 cm

The door handle requires a twist of the wrist: No

Type of lock: with a swipe card

The lock mechanism requires a twist of the wrist: No

The door is fitted with a return spring: No

There are one or more floor mats: No

Interior room

Turning circle diameter: 150 cm

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: Yes, throughout the room

Room

There are places reserved for PRM: Yes, there is an open space in the room

Swimming pool

Interior access

It is accessed: flat

General information

Changing rooms available: Yes

Changing rooms

Interior access

It is accessed: flat

Notes Não foi analisado o balneário do piso 19, mas existe um WC adaptado nesse piso

Swimming pool vase

The pool can be accessed via: stairs

Type of pool crane: none

The stairs have handrails on both sides: Yes

Services and Equipments at Swimming Facilities

Sun loungers: Yes

Signage

Accesibilidad visual

Private parking space

Interior access

It is accessed: flat

General information

The establishment has its own parking: Yes, on site

The parking has spaces reserved for PRM: Yes

Private parking zone

Reserved space

The reserved spaces are on a flat surface: horizontal

Notes Deve contactar a receção através do telefone +351 225 191 800, para pedir que retirem a faixa de segurança existente.

Characteristics of the flooring

The flooring is uniform: Yes

The flooring is non-slip: Yes

Surroundings

General information

Type of access road: pedestrian and vehicular

Incline of the access road: flat

Characteristics of the flooring

The flooring is uniform: No

The flooring is non-slip: Yes

The flooring is in good shape: Yes

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: Yes

It is accessed: without any unevenness

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Type of door: Sliding door

Type of opening: Sliding, automatic

Doorway width, per single-leaf door: 80 cm

Doorway width for all door leaves: 160 cm

Door material: glass

The glass door: there are warning strips but they are only mildly contrasting

Customer service area

Interior access

It is accessed: flat

Interior room

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No

The lighting is uniform: Yes

The lighting is adequate: Yes

Features

Along the route, there is at least one connecting door: No

There is a customer service desk: Yes

Horizontal route

The route is taken: level

There is a door that opens directly onto the corridoor which could constitute a risk for the visually impaired: Yes

Notes Portas de vidro com pouco contraste cromático

Interior room

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No

The lighting is uniform: Yes

Vertical route

The vertical route is taken: via a lift

Lift

General information

Notes Existem 4 elevadores e estão divididos por acessos a diferentes pisos. 2 elevadores para os pisos mais baixos e 2 elevadores para os pisos mais altos. A receção informa os clientes à chegada e existem placas com a respetiva informação na zona de acesso ao

Approach area of the lift

On the floor in front of the lift, there is a warning strip in a different colour and texture: No

The buttons are a different colour: Yes

Lift door

Door material: opaque

The door is a different colour to the wall: Yes

Lift car

The buttons are a different colour: No

There are handrails: Yes

Height of the handrail: 93 cm

In the lift car there is a mirror opposite the lift door: Yes

Usability and safety

Audible cues to indicate the floor stops at and the direction of the lift: Outside the lift

There is an alarm system in case of an emergency: Yes

Vertical route

The vertical route is taken: via stairs

Stairs

Characteristics

The stairs have handrails: Yes, on one side

At the bottom and/or top of the stairs there is a strip of flooring in a contrasting colour and texture: No

Handrails and railings

There are double handrails: No

The handrail extends past the ends: No

The handrail is continuous, even along the intermediate landings: No

Steps

All the steps have the same height: Yes

Maximum height of the steps: 17 cm

All the steps have the same depth: Yes

Indicate the minimum depth of the tread: 33 cm

Type of riser: with risers

The riser is a different colour to the tread: Yes

The steps have nosing: Yes

Both sides of the stairs are fitted with protective skirting: Yes, on both sides

The treads of the steps are non-slip: Yes

The edges of the steps are clearly marked: Yes, with a non-slip strip

Other information

The stair lighting is uniform: Yes

The stair lighting is adequate: No

The space beneath the stairs has a height of less than 220cm: No

Adapted toilet in common area

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: Outward

Door material: opaque

The door handle is a different colour to that of the door: Yes

The door is fitted with a return spring: No

General information

Stand-alone cubicle

Signs

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: Outward

Door material: opaque

The door handle is a different colour to that of the door: Yes

The door is fitted with a return spring: No

Interior room

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No

The lighting is uniform: Yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes

The floors and walls are different colours: Yes

Sanitary equipment and walls are a different colour: Yes

Adapted Room

General information

In room bathroom

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: Sliding

Door material: opaque

The door is fitted with a return spring: No

Interior room

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No

The lighting is uniform: Yes

The lighting is adequate: Yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes

Mechanisms are in a contrasting colour to their background: Yes

The floors and walls are different colours: Yes

Shower

Notes São colocadas barras amovíveis e têm dois tipos de cadeiras de banho - um banco com costas e uma cadeira sanitária com autonomia

Characteristics of the flooring

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: Inward

Door material: opaque

The door is a different colour to the wall: Yes

The door is fitted with a return spring: No

Interior room

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: Yes, throughout the room

There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No

The lighting is uniform: Yes

The lighting is adequate: Yes

Room

Mechanisms

There is a light switch and a socket next to the bed: Yes

The safe and mini bar are within each and have space to approach: Yes

Standard Room

Notes Vamos colocar informação dos outros 4 quartos adaptados, e informação de apoio à limitação visual e auditiva

General information

Floor of the room reviewed: 5

Number or name of the room reviewed: 505

Large room number: Yes

Room number in a different colour: Yes

The room has an en suite bathroom: Yes

In room bathroom

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: Sliding

The door is a different colour to the wall: Yes

Door material: opaque

The door is fitted with a return spring: No

Interior room

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No

The lighting is uniform: Yes

The lighting is adequate: Yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes

Mechanisms are in a contrasting colour to their background: Yes

The floors and walls are different colours: Yes

Sanitary equipment and walls are a different colour: Yes

Shower

Notes As barras de apoio são amovíveis e têm disponível dois tipos de cadeiras de banho

Characteristics of the flooring

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: Inward

Door material: opaque

The door is a different colour to the wall: Yes

The door is fitted with a return spring: No

Interior room

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: Yes, throughout the room

There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No

The lighting is uniform: Yes

The lighting is adequate: Yes

Room

Furniture and furnishings are distributed in such a way that they are a hazard for the visually impaired when moving around: Yes

The room has information in Braille about the services available at the establishment: Yes

The room has Internet access: Yes

The room is equipped with a sound alarm system in case of emergency: Yes

Type of wardrobe doors: sliding doors

Wardrobe door handles: easy to open

Mechanisms

There is a light switch next to the bed: Yes

There is a socket next to the bed: Yes

There is a remote control to regulate the temperature: Yes

The controls are a different colour to their background: Yes

Food and beverage

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Door material: opaque

Interior room

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: No

There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No

The lighting is uniform: Yes

The lighting is adequate: Yes

Furniture

Type of furniture: Tables, chairs

Chair

Is there high chairs for children: Yes

Menu

Menu available in Braille: Yes

The menu uses an easy-to-read font such as Arial: Yes

The menu uses a large font size: No

The menu texts are a different colour to their background: Yes

Table service available: Yes

Meeting rooms or event areas

General information

Type of room: a multi-use room

Notes Existem 13 salas de reunião, nos pisos 1, 3 e 4.

Interior access

It is accessed: flat

Notes Existem algumas salas com acesso através de rampa (praticável)

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Door material: opaque

The door is a different colour to the wall: Yes

The door is fitted with a return spring: No

Interior room

The flooring is uniform: Yes

The flooring is non-slip: Yes

The flooring is in good shape: Yes

The floor is carpeted: Yes, throughout the room

There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No

The lighting is uniform: Yes

The lighting is adequate: Yes

Room

There are places reserved for the visually impaired: Yes, by prior request

Swimming pool

Interior access

It is accessed: flat

General information

Changing rooms available: Yes

Changing rooms

Interior access

It is accessed: flat

Notes Não foi analisado o balneário do piso 19, mas existe um WC adaptado nesse piso

Swimming pool vase

The flooring around the perimeter of the swimming pool has a different texture: No

The flooring around the perimeter of the swimming pool is a different colour: No

Services and Equipments at Swimming Facilities

Sun loungers: Yes

Signage

Signage analysis

Accordingly to their location, people can aproach the signs to read and touch: Yes

The signs are easy to be identified visually: Yes

All the signs have the same design: No

The support material for the signs has a matt finish: No

The support material used for the signs has a solid background: Yes

The texts are a different colour to the background: Yes

The sign is a different colour to the wall: No

The font used is clear and easy to read (such as Arial): No

Accesibilidad auditiva

Private parking space

Interior access

It is accessed: flat

General information

The establishment has its own parking: Yes, on site

The parking has spaces reserved for PRM: Yes

Private parking zone

Parking

Type of parking: outside

Reserved space

Notes Deve contactar a receção através do telefone +351 225 191 800, para pedir que retirem a faixa de segurança existente.

Surroundings

General information

Type of access road: pedestrian and vehicular

Incline of the access road: flat

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: Yes

It is accessed: without any unevenness

Entrance door

Doorway width, per single-leaf door: 80 cm

Doorway width for all door leaves: 160 cm

Customer service area

Interior access

It is accessed: flat

Interior room

Features

There is a customer service desk: Yes

Horizontal route

Notes Portas de vidro com pouco contraste cromático

Vertical route

Lift

General information

The lift is panoramic: No

Notes Existem 4 elevadores e estão divididos por acessos a diferentes pisos. 2 elevadores para os pisos mais baixos e 2 elevadores para os pisos mais altos. A receção informa os clientes à chegada e existem placas com a respetiva informação na zona de acesso ao

Usability and safety

There is an alarm system in case of an emergency: Yes

Vertical route

Stairs

Characteristics

Other information

The stair lighting is uniform: Yes

The stair lighting is adequate: No

Adapted toilet in common area

General information

Stand-alone cubicle

Signs

Characteristics

Interior access

It is accessed: flat

Interior room

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes

Adapted Room

General information

In room bathroom

Interior access

It is accessed: flat

Interior room

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes

Shower

Notes São colocadas barras amovíveis e têm dois tipos de cadeiras de banho - um banco com costas e uma cadeira sanitária com autonomia

Interior access

It is accessed: flat

Connecting door

Room

Standard Room

Notes Vamos colocar informação dos outros 4 quartos adaptados, e informação de apoio à limitação visual e auditiva

General information

Floor of the room reviewed: 5

Number or name of the room reviewed: 505

The room has an en suite bathroom: Yes

In room bathroom

Interior access

It is accessed: flat

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes

Interior access

It is accessed: flat

Room

The room has written information about the services available at the establishment: Yes

The room has Internet access: Yes

The room is equipped with a warning light system in case of emergency: Yes

Food and beverage

Interior access

It is accessed: flat

Interior room

Furniture

Type of furniture: Tables, chairs

Table

There are round tables: Yes

Chair

Is there high chairs for children: Yes

Menu

The menu has photos of the dishes: No

Table service available: Yes

Meeting rooms or event areas

General information

Type of room: a multi-use room

Notes Existem 13 salas de reunião, nos pisos 1, 3 e 4.

Interior access

It is accessed: flat

Notes Existem algumas salas com acesso através de rampa (praticável)

Room

There are places reserved for the hearing impaired: Yes, by prior request

Swimming pool

Interior access

It is accessed: flat

General information

Changing rooms available: Yes

Changing rooms

Interior access

It is accessed: flat

Notes Não foi analisado o balneário do piso 19, mas existe um WC adaptado nesse piso

Services and Equipments at Swimming Facilities

Sun loungers: Yes

Signage

Signage analysis

Accordingly to their location, people can aproach the signs to read and touch: Yes

The signs are easy to be identified visually: Yes

All the signs have the same design: No

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