Hotel Vila Galé Porto
Accommodation - Hotels / Apartment hotels / Hostels / Guesthouses
0 Comments COMMENT
Street
Avenida Fernão Magalhães, 7 4300-190
Bonfim,
Porto (Porto)
Portugal
Contact
Tel +351 225 191 800
porto@vilagale.com
http://www.vilagale.com
Created by
Técnico AP - IB
15/01/2018
Last modification by
Tecnico AP - SD
11/07/2019
The accessibility of this tourism resource has been analyzed by experts
Este hotel de 4 estrelas está situado no centro do Porto, a 300 metros da Estação de Metro de Campo 24 de Agosto. O Vila Galé Porto tem um centro de bem-estar com piscina interior. A zona comercial da Rua de Santa Catarina está a 10 minutos a pé. Os espaçosos quartos e suites do Vila Galé Porto têm ar condicionado e uma decoração luminosa. Todos incluem uma televisão de ecrã plano por cabo, um mini-bar e uma casa de banho privativa com secador de cabelo e produtos de higiene pessoal gratuitos. O Hotel tem 5 quartos adaptados, diretorios A a Z e menus do restaurante em braille, alguns quartos com alarme visual (como segurança para a pessoa surda) e formação em atendimento inclusivo.
Customer service and other key information
Customer service and other key information
General information
The name of the tourism resource is easy to see and read: Yes
There is free access to the Internet in communal areas. A password might be required: Yes
You can enter with an assistance dog: Yes
Customer service staff have undertaken courses on the needs of people with disabilities: Yes
A member of the customer service staff knows sign language: No
Customer service staff have information about nearby accessible tourist services: Yes
There are warning signals in case of danger or in an emergency: Yes
Warning and emergency signals: Audible alarms, luminous emergency signals
There is room service, for example, food delivered to the room: Yes
This establishment has a wireless card payment device with technical aids to recognise the buttons by touch: Yes
There is a Web page about this tourism resource: Yes
Evaluation index (from 1 to 10, requiring at least 5 points to be considered accessible) according to the WCAG 2.0 standard: 3.6
There are children chairs and cushions in the dining room to increase the seating height for children or people of short stature: Yes
Customer service and other key information
Customer service and other key information
Private parking space
Interior access
It is accessed: flat
General information
The establishment has its own parking: Yes, on site
The parking has spaces reserved for PRM: Yes
Private parking zone
Parking
It is located near the establishment: Yes
Type of parking: outside
Type of vehicle access: Open, with no entry control
Reserved space
The reserved spaces are on a flat surface: horizontal
Total width of the reserved space: 364 cm
Total length of the reserved space: 500 cm
Reserved spaces are shown by the ISA (International Symbol of Access) logo on the ground: Yes
The reserved space is shown by a vertical ISA (International Sign for Access) logo: Yes
Notes Deve contactar a receção através do telefone +351 225 191 800, para pedir que retirem a faixa de segurança existente.
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
Surroundings
General information
Type of access road: pedestrian and vehicular
Incline of the access road: flat
Characteristics of the flooring
The flooring is uniform: No
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: Yes
It is accessed: without any unevenness
Entrance door
The space is in front of the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 150 cm
Turning space diameter behind the door: 148 cm
Type of door: Sliding door
Number of leaves: two leaves
Type of opening: Sliding, automatic
Doorway width, per single-leaf door: 80 cm
Doorway width for all door leaves: 160 cm
There are one or more floor mats: Yes
Customer service area
Interior access
It is accessed: flat
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Features
Along the route, there is at least one connecting door: No
There is a customer service desk: Yes
Customer service desk
The customer service desk is on two levels: No
Height of the non-adapted desk: 109 cm
Notes Existe uma mesa perto da receção com aproximação frontal, para atendimento face a face
Horizontal route
Route from: elevador
Route to: quarto adaptado
The route is taken: level
Every 10m or less there is an obstacle-free area with a turning circle diameter of 1.5m: Yes
Notes Portas de vidro com pouco contraste cromático
Interior room
Clearance width: 211 cm
Turning circle diameter: 199 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Vertical route
The vertical route is taken: via a lift
Lift
General information
Indicate the floors it connects: -1
Indicate which rooms can be accessed from this lift: 18
The lift is located on an accessible floor with an accessible route: Yes
Notes Existem 4 elevadores e estão divididos por acessos a diferentes pisos. 2 elevadores para os pisos mais baixos e 2 elevadores para os pisos mais altos. A receção informa os clientes à chegada e existem placas com a respetiva informação na zona de acesso ao
Approach area of the lift
Turning space clearance in front of the lift car: 150 cm
Height of the call buttons: 115 cm
Lift door
Type of door: sliding door
Type of opening: automatic
Door opening width: 90 cm
Lift car
Usable width of the lift car: 138 cm
Useful depth of the lift car: 157 cm
The lift car floor is level with the floor of the landing: Yes
Maximum height of the lift car buttons: 126 cm
There are handrails: Yes
Height of the handrail: 93 cm
In the lift car there is a mirror opposite the lift door: Yes
Usability and safety
There is an alarm system in case of an emergency: Yes
Vertical route
The vertical route is taken: via stairs
Stairs
Characteristics
The stairs have handrails: Yes, on one side
Handrails and railings
There are double handrails: No
Height of the top handrail: 124 cm
Steps
All the steps have the same height: Yes
Maximum height of the steps: 17 cm
All the steps have the same depth: Yes
Indicate the minimum depth of the tread: 33 cm
The steps have nosing: Yes
Both sides of the stairs are fitted with protective skirting: Yes, on both sides
The treads of the steps are non-slip: Yes
Adapted toilet in common area
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 150 cm
Turning space diameter behind the door: 150 cm
Type of door: swing door
Number of single-leaf doors: one
Type of opening: Outward
Doorway width, per single-leaf door: 80 cm
Type of door handle: horizontal door handle
The door handle requires a twist of the wrist: No
The door is fitted with a return spring: No
There are one or more floor mats: No
General information
Total number of adapted cubicles at the establishment: 2
Floors on which they are located: 0 e 19
Type of adapted cubicle reviewed: Stand-alone cubicle for both sexes
Stand-alone cubicle
Signs
Adapted toilets are shown by the International Symbol of Access (ISA): with a sign, but not an accredited one
Characteristics
Interior access
It is accessed: flat
Bathroom cubicle door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning circle diameter before the door: 150 cm
Turning circle diameter behind the door: 145 cm
Type of door: swing door
Type of opening: Outward
Doorway width, per single-leaf door: 74 cm
The door handle requires a twist of the wrist: No
The lock mechanism requires a twist of the wrist: Yes
The door can be unlocked from the outside: Yes
The door is fitted with a return spring: No
Interior room
Turning circle diameter: 145 cm
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Type of lighting: switch
Maximum height of the light switch, towel and clothes racks: 133 cm
Mechanisms require a twist of the wrist to operate them: No
There is a bath: No
There is a shower tray: No
Sink
Height in relation to the floor of the upper edge of the sink: 82 cm
Clearance height beneath the sink: 40 cm
The sink has elements that obstruct a frontal approach: Yes
Type of tap: single lever
Height of the lower edge of the mirror: 116 cm
The mirror slopes towards the sink: No
There are fixings at a height of between 70cm and 1.2m: Yes
The sink analysed is inside the adapted cubicle: Yes
There is at least one adapted sink outisde the adapted cubicle: No
There is a height-adjustable sink: No
Toilet in communal areas
Right-hand side transfer space (width): 93 cm
Left-hand side transfer space (width): 62 cm
Frontal transfer space (depth): 146 cm
Transfer to the toilet is carried out: from the front and side
Lateral transfer spaces with a width >= 80cm: 1
Height of the toilet seat: 43 cm
Height of the flush mechanism: 77 cm
Type of flush mechanism: push button on cistern
Fitted with grab bars: Yes
Toilet grab bars
Grab bars: on both sides
Type of grab bar on the right hand side: Folding
Type of grab bar on the left hand side: Folding
There is a fixed grab bar on the transfer side: No
Maximum height of right-hand side grab bar: 68 cm
Minimum height of the right-hand side grab bar: 46 cm
Maximum height of the left-hand side grab bar: 68 cm
Minimum height of the left-hand side grab bar: 45 cm
Distance between grab bars: 66 cm
Adapted Room
General information
There are adapted rooms: Yes
No. of adapted rooms at the establishment: 5
Floor of the room reviewed: 5
Number or name of the room reviewed: 516
The room has an en suite bathroom: Yes
In room bathroom
Interior access
It is accessed: flat
Bathroom cubicle door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: sliding door
Type of opening: Sliding
Doorway width, per single-leaf door: 84 cm
The door is fitted with a return spring: No
Interior room
Turning circle diameter: 130 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Type of lighting: switch
Mechanisms require a twist of the wrist to operate them: No
There is a bath: No
There is a shower tray: Yes
Shower
Dimensions of the shower: 199x78 cm
Turning circle diameter: 128 cm
The shower is level with the floor: Yes
There is a seat: Yes
There are elements that difficult the transfer to the shower: Yes
Taps are located at a distance of <= 60cm from the seat: Yes
Type of tap: single lever
The shower head is height adjustable: Yes
There are grab bars: Yes
There is an accredited shower chair: Yes
Notes São colocadas barras amovíveis e têm dois tipos de cadeiras de banho - um banco com costas e uma cadeira sanitária com autonomia
Shower seat
The seat measures a minimum of 40cmx40cm: Yes
Height of the seat: 45 cm
The seat has a backrest: Yes
It is a folding seat: No
Bath / shower grab bars
Number of grab bars: 2
Notes São barras amovíveis
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Sink
Height in relation to the floor of the upper edge of the sink: 78 cm
Clearance height beneath the sink: 68 cm
Clearance depth beneath the sink: 60 cm
The sink has elements that obstruct a frontal approach: No
Type of tap: single lever
Height of the lower edge of the mirror: 87 cm
There are fixings at a height of between 70cm and 1.2m: Yes
There is a height-adjustable sink: No
Toilet Accom.
Transfer space on the right hand side: 73 cm
Transfer space on the left hand side: 0 cm
Frontal transfer space: 116 cm
Transfer to the toilet is carried out: from the front
Lateral transfer spaces with a width >= 80cm: questionnaire_technical_tech_options_text.360
Height of the toilet seat: 41 cm
Height of the flush mechanism: 76 cm
Type of flush mechanism: push button on cistern
Fitted with grab bars: Yes
Toilet grab bars
Grab bars: on the left hand side
Type of grab bar on the left hand side: Folding
There is a fixed grab bar on the transfer side: No
Maximum height of the left-hand side grab bar: 73 cm
Minimum height of the left-hand side grab bar: 55 cm
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 120 cm
Type of door: swing door
Number of single-leaf doors: one
Type of opening: Inward
Doorway width, per single-leaf door: 75 cm
Type of door handle: horizontal door handle
Average height of the handle: 102 cm
The door handle requires a twist of the wrist: No
Type of lock: with a swipe card
The lock mechanism requires a twist of the wrist: No
The door can be unlocked from the outside: Yes
The door is fitted with a return spring: No
There are one or more floor mats: No
Interior room
Turning circle diameter: 150 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: Yes, throughout the room
Room
Lateral clearance width when approaching bed from the right hand side: 80 cm
Lateral clearance width when approaching bed from the left hand side: 150 cm
Lateral clearance width when approaching bed is ≥ 90 cm: On the left
Type of bed: 2 singles
Height of the bed: 47 cm
Clearance height beneath the bed: 10 cm
Mechanisms
Maximum height of the mechanisms (handles to open windows, switches, sockets and temperature control): 150 cm
There is a light switch and a socket next to the bed: Yes
The safe and mini bar are within each and have space to approach: Yes
There is a remote control for regulating the temperature: Yes
The mechanisms require a twist of the wrist to operate them: No
Wardrobe
Type of wardrobe doors: sliding 90º folding 180º folding with a curtain
Wardrobe door handles: easy to open
Maximum height of the shelves and drawers: 73 cm
Minimum height of the shelves and drawers: 28 cm
Shelves and drawers are at a height of between 40cm and 1.2m: Yes
Type of clothes rail: dual height
The clothes rail is at a height of between 40cm and 1.2m: Yes
Standard Room
Notes Vamos colocar informação dos outros 4 quartos adaptados, e informação de apoio à limitação visual e auditiva
General information
The room has an en suite bathroom: Yes
In room bathroom
Interior access
It is accessed: flat
Bathroom cubicle door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: sliding door
Type of opening: Sliding
Doorway width, per single-leaf door: 78 cm
The door handle requires a twist of the wrist: No
The door is fitted with a return spring: No
Interior room
Turning circle diameter: 130 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Type of lighting: switch
Mechanisms require a twist of the wrist to operate them: No
There is a bath: No
There is a shower tray: Yes
Shower
Dimensions of the shower: 166x80cm
The shower is level with the floor: Yes
There is a seat: Yes
There are elements that difficult the transfer to the shower: Yes
Taps are located at a distance of <= 60cm from the seat: Yes
Type of tap: single lever
The shower head is height adjustable: Yes
There are grab bars: Yes
There is an accredited shower chair: Yes
Notes As barras de apoio são amovíveis e têm disponível dois tipos de cadeiras de banho
Shower seat
The seat measures a minimum of 40cmx40cm: Yes
Height of the seat: 45 cm
The seat has a backrest: Yes
It is a folding seat: No
Bath / shower grab bars
Number of grab bars: 2
Notes Barras de apoio amovíveis
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Sink
Height in relation to the floor of the upper edge of the sink: 78 cm
Clearance height beneath the sink: 67 cm
Clearance depth beneath the sink: 60 cm
The sink has elements that obstruct a frontal approach: No
Type of tap: single lever
Height of the lower edge of the mirror: 87 cm
There are fixings at a height of between 70cm and 1.2m: Yes
There is a height-adjustable sink: No
Toilet Accom.
Transfer space on the right hand side: 0 cm
Transfer space on the left hand side: 65 cm
Frontal transfer space: 120 cm
Transfer to the toilet is carried out: from the front
Lateral transfer spaces with a width >= 80cm: questionnaire_technical_tech_options_text.360
Height of the toilet seat: 41 cm
Type of flush mechanism: push button on cistern
Fitted with grab bars: Yes
Toilet grab bars
Grab bars: on the right hand side
There is a fixed grab bar on the transfer side: No
Notes Barras de apoio amovíveis
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Number of single-leaf doors: one
Type of opening: Inward
Doorway width, per single-leaf door: 75 cm
Type of door handle: horizontal door handle
The door handle requires a twist of the wrist: No
Type of lock: with a swipe card
The lock mechanism requires a twist of the wrist: No
The door can be unlocked from the outside: Yes
The door is fitted with a return spring: No
There are one or more floor mats: No
Interior room
Turning circle diameter: 170 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: Yes, throughout the room
Room
Type of wardrobe doors: sliding doors
Wardrobe door handles: easy to open
Mechanisms
The controls require a twist of the wrist to operate them: No
Food and beverage
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Number of single-leaf doors: two
Doorway width, per single-leaf door: 78 cm
Doorway width for all door leaves: 156 cm
Interior room
Turning circle diameter: 150 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
Furniture
Type of furniture: Tables, chairs
Table
Height of the table: 75 cm
Clearance height beneath the table: 71 cm
Clearance width beneath the table: 80 cm
Clearance depth beneath the table: 36 cm
Chair
Height of the seat: 46 cm
There is a backrest: Yes
There are armrests: No
There is a space to accommodate a wheelchair: Yes
Is there high chairs for children: Yes
Menu
Table service available: Yes
Meeting rooms or event areas
General information
Type of room: a multi-use room
Notes Existem 13 salas de reunião, nos pisos 1, 3 e 4.
Interior access
It is accessed: flat
Notes Existem algumas salas com acesso através de rampa (praticável)
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Number of single-leaf doors: two
Doorway width for all door leaves: 159 cm
Type of door handle: horizontal door handle
Average height of the handle: 78 cm
The door handle requires a twist of the wrist: No
Type of lock: with a swipe card
The lock mechanism requires a twist of the wrist: No
The door is fitted with a return spring: No
There are one or more floor mats: No
Interior room
Turning circle diameter: 150 cm
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: Yes, throughout the room
Room
There are places reserved for PRM: Yes, there is an open space in the room
Swimming pool
Interior access
It is accessed: flat
General information
Changing rooms available: Yes
Changing rooms
Interior access
It is accessed: flat
Notes Não foi analisado o balneário do piso 19, mas existe um WC adaptado nesse piso
Swimming pool vase
The pool can be accessed via: stairs
Type of pool crane: none
The stairs have handrails on both sides: Yes
Services and Equipments at Swimming Facilities
Sun loungers: Yes
Signage
Accesibilidad visual
Private parking space
Interior access
It is accessed: flat
General information
The establishment has its own parking: Yes, on site
The parking has spaces reserved for PRM: Yes
Private parking zone
Reserved space
The reserved spaces are on a flat surface: horizontal
Notes Deve contactar a receção através do telefone +351 225 191 800, para pedir que retirem a faixa de segurança existente.
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
Surroundings
General information
Type of access road: pedestrian and vehicular
Incline of the access road: flat
Characteristics of the flooring
The flooring is uniform: No
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: Yes
It is accessed: without any unevenness
Entrance door
The space is in front of the door is: horizontal
The space behind the door is: horizontal
Type of door: Sliding door
Type of opening: Sliding, automatic
Doorway width, per single-leaf door: 80 cm
Doorway width for all door leaves: 160 cm
Door material: glass
The glass door: there are warning strips but they are only mildly contrasting
Customer service area
Interior access
It is accessed: flat
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Features
Along the route, there is at least one connecting door: No
There is a customer service desk: Yes
Horizontal route
The route is taken: level
There is a door that opens directly onto the corridoor which could constitute a risk for the visually impaired: Yes
Notes Portas de vidro com pouco contraste cromático
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
Vertical route
The vertical route is taken: via a lift
Lift
General information
Notes Existem 4 elevadores e estão divididos por acessos a diferentes pisos. 2 elevadores para os pisos mais baixos e 2 elevadores para os pisos mais altos. A receção informa os clientes à chegada e existem placas com a respetiva informação na zona de acesso ao
Approach area of the lift
On the floor in front of the lift, there is a warning strip in a different colour and texture: No
The buttons are a different colour: Yes
Lift door
Door material: opaque
The door is a different colour to the wall: Yes
Lift car
The buttons are a different colour: No
There are handrails: Yes
Height of the handrail: 93 cm
In the lift car there is a mirror opposite the lift door: Yes
Usability and safety
Audible cues to indicate the floor stops at and the direction of the lift: Outside the lift
There is an alarm system in case of an emergency: Yes
Vertical route
The vertical route is taken: via stairs
Stairs
Characteristics
The stairs have handrails: Yes, on one side
At the bottom and/or top of the stairs there is a strip of flooring in a contrasting colour and texture: No
Handrails and railings
There are double handrails: No
The handrail extends past the ends: No
The handrail is continuous, even along the intermediate landings: No
Steps
All the steps have the same height: Yes
Maximum height of the steps: 17 cm
All the steps have the same depth: Yes
Indicate the minimum depth of the tread: 33 cm
Type of riser: with risers
The riser is a different colour to the tread: Yes
The steps have nosing: Yes
Both sides of the stairs are fitted with protective skirting: Yes, on both sides
The treads of the steps are non-slip: Yes
The edges of the steps are clearly marked: Yes, with a non-slip strip
Other information
The stair lighting is uniform: Yes
The stair lighting is adequate: No
The space beneath the stairs has a height of less than 220cm: No
Adapted toilet in common area
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: Outward
Door material: opaque
The door handle is a different colour to that of the door: Yes
The door is fitted with a return spring: No
General information
Stand-alone cubicle
Signs
Characteristics
Interior access
It is accessed: flat
Bathroom cubicle door
The space behind the door is: horizontal
Type of opening: Outward
Door material: opaque
The door handle is a different colour to that of the door: Yes
The door is fitted with a return spring: No
Interior room
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
The floors and walls are different colours: Yes
Sanitary equipment and walls are a different colour: Yes
Adapted Room
General information
In room bathroom
Interior access
It is accessed: flat
Bathroom cubicle door
The space behind the door is: horizontal
Type of opening: Sliding
Door material: opaque
The door is fitted with a return spring: No
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Mechanisms are in a contrasting colour to their background: Yes
The floors and walls are different colours: Yes
Shower
Notes São colocadas barras amovíveis e têm dois tipos de cadeiras de banho - um banco com costas e uma cadeira sanitária com autonomia
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: Inward
Door material: opaque
The door is a different colour to the wall: Yes
The door is fitted with a return spring: No
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: Yes, throughout the room
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Room
Mechanisms
There is a light switch and a socket next to the bed: Yes
The safe and mini bar are within each and have space to approach: Yes
Standard Room
Notes Vamos colocar informação dos outros 4 quartos adaptados, e informação de apoio à limitação visual e auditiva
General information
Floor of the room reviewed: 5
Number or name of the room reviewed: 505
Large room number: Yes
Room number in a different colour: Yes
The room has an en suite bathroom: Yes
In room bathroom
Interior access
It is accessed: flat
Bathroom cubicle door
The space behind the door is: horizontal
Type of opening: Sliding
The door is a different colour to the wall: Yes
Door material: opaque
The door is fitted with a return spring: No
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Mechanisms are in a contrasting colour to their background: Yes
The floors and walls are different colours: Yes
Sanitary equipment and walls are a different colour: Yes
Shower
Notes As barras de apoio são amovíveis e têm disponível dois tipos de cadeiras de banho
Characteristics of the flooring
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: Inward
Door material: opaque
The door is a different colour to the wall: Yes
The door is fitted with a return spring: No
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: Yes, throughout the room
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Room
Furniture and furnishings are distributed in such a way that they are a hazard for the visually impaired when moving around: Yes
The room has information in Braille about the services available at the establishment: Yes
The room has Internet access: Yes
The room is equipped with a sound alarm system in case of emergency: Yes
Type of wardrobe doors: sliding doors
Wardrobe door handles: easy to open
Mechanisms
There is a light switch next to the bed: Yes
There is a socket next to the bed: Yes
There is a remote control to regulate the temperature: Yes
The controls are a different colour to their background: Yes
Food and beverage
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Door material: opaque
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: No
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Furniture
Type of furniture: Tables, chairs
Chair
Is there high chairs for children: Yes
Menu
Menu available in Braille: Yes
The menu uses an easy-to-read font such as Arial: Yes
The menu uses a large font size: No
The menu texts are a different colour to their background: Yes
Table service available: Yes
Meeting rooms or event areas
General information
Type of room: a multi-use room
Notes Existem 13 salas de reunião, nos pisos 1, 3 e 4.
Interior access
It is accessed: flat
Notes Existem algumas salas com acesso através de rampa (praticável)
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Door material: opaque
The door is a different colour to the wall: Yes
The door is fitted with a return spring: No
Interior room
The flooring is uniform: Yes
The flooring is non-slip: Yes
The flooring is in good shape: Yes
The floor is carpeted: Yes, throughout the room
There are overhanging elements at a height of under 2.20m that do not continue down to the ground: No
The lighting is uniform: Yes
The lighting is adequate: Yes
Room
There are places reserved for the visually impaired: Yes, by prior request
Swimming pool
Interior access
It is accessed: flat
General information
Changing rooms available: Yes
Changing rooms
Interior access
It is accessed: flat
Notes Não foi analisado o balneário do piso 19, mas existe um WC adaptado nesse piso
Swimming pool vase
The flooring around the perimeter of the swimming pool has a different texture: No
The flooring around the perimeter of the swimming pool is a different colour: No
Services and Equipments at Swimming Facilities
Sun loungers: Yes
Signage
Signage analysis
Accordingly to their location, people can aproach the signs to read and touch: Yes
The signs are easy to be identified visually: Yes
All the signs have the same design: No
The support material for the signs has a matt finish: No
The support material used for the signs has a solid background: Yes
The texts are a different colour to the background: Yes
The sign is a different colour to the wall: No
The font used is clear and easy to read (such as Arial): No
Accesibilidad auditiva
Private parking space
Interior access
It is accessed: flat
General information
The establishment has its own parking: Yes, on site
The parking has spaces reserved for PRM: Yes
Private parking zone
Parking
Type of parking: outside
Reserved space
Notes Deve contactar a receção através do telefone +351 225 191 800, para pedir que retirem a faixa de segurança existente.
Surroundings
General information
Type of access road: pedestrian and vehicular
Incline of the access road: flat
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: Yes
It is accessed: without any unevenness
Entrance door
Doorway width, per single-leaf door: 80 cm
Doorway width for all door leaves: 160 cm
Customer service area
Interior access
It is accessed: flat
Interior room
Features
There is a customer service desk: Yes
Horizontal route
Notes Portas de vidro com pouco contraste cromático
Vertical route
Lift
General information
The lift is panoramic: No
Notes Existem 4 elevadores e estão divididos por acessos a diferentes pisos. 2 elevadores para os pisos mais baixos e 2 elevadores para os pisos mais altos. A receção informa os clientes à chegada e existem placas com a respetiva informação na zona de acesso ao
Usability and safety
There is an alarm system in case of an emergency: Yes
Vertical route
Stairs
Characteristics
Other information
The stair lighting is uniform: Yes
The stair lighting is adequate: No
Adapted toilet in common area
General information
Stand-alone cubicle
Signs
Characteristics
Interior access
It is accessed: flat
Interior room
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Adapted Room
General information
In room bathroom
Interior access
It is accessed: flat
Interior room
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Shower
Notes São colocadas barras amovíveis e têm dois tipos de cadeiras de banho - um banco com costas e uma cadeira sanitária com autonomia
Interior access
It is accessed: flat
Connecting door
Room
Standard Room
Notes Vamos colocar informação dos outros 4 quartos adaptados, e informação de apoio à limitação visual e auditiva
General information
Floor of the room reviewed: 5
Number or name of the room reviewed: 505
The room has an en suite bathroom: Yes
In room bathroom
Interior access
It is accessed: flat
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: Yes
Interior access
It is accessed: flat
Room
The room has written information about the services available at the establishment: Yes
The room has Internet access: Yes
The room is equipped with a warning light system in case of emergency: Yes
Food and beverage
Interior access
It is accessed: flat
Interior room
Furniture
Type of furniture: Tables, chairs
Table
There are round tables: Yes
Chair
Is there high chairs for children: Yes
Menu
The menu has photos of the dishes: No
Table service available: Yes
Meeting rooms or event areas
General information
Type of room: a multi-use room
Notes Existem 13 salas de reunião, nos pisos 1, 3 e 4.
Interior access
It is accessed: flat
Notes Existem algumas salas com acesso através de rampa (praticável)
Room
There are places reserved for the hearing impaired: Yes, by prior request
Swimming pool
Interior access
It is accessed: flat
General information
Changing rooms available: Yes
Changing rooms
Interior access
It is accessed: flat
Notes Não foi analisado o balneário do piso 19, mas existe um WC adaptado nesse piso
Services and Equipments at Swimming Facilities
Sun loungers: Yes
Signage
Signage analysis
Accordingly to their location, people can aproach the signs to read and touch: Yes
The signs are easy to be identified visually: Yes
All the signs have the same design: No