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Palace Hotel & SPA Astúrias

Accommodation - Hotels / Apartment hotels / Hostels / Guesthouses

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Street
Rua dos Balneários, 34 3600-398
Castro Daire, Castro Daire (Viseu)
Portugal

Contact
Tel +351 232 319 190
geral@hotelasturias.pt
https://hotelasturias.pt/

Created by
Técnico AP - IB
11/01/2021

Last modification by
Técnico AP - IB
12/01/2021

Room adapted for PRM Assistance dogs allowed Information in Braille Visual signposting Facilities for families with small children Menus for people with food intolerances
The accessibility of this tourism resource has been analyzed by experts The accessibility of this tourism resource has been analyzed by experts

DOWNLOAD REPORT


Os 110 quartos do Hotel Astúrias incluem quartos individuais, duplos ou twin e suites espaçosas. Todos têm uma decoração moderna, televisão por satélite e uma casa de banho privativa com produtos de higiene pessoal gratuitos. No restaurante do hotel, que serve refeições à carta e buffet, poderá desfrutar de uma selecção de pratos tradicionais e vinhos. O Hotel Astúrias & Spa também tem salas de jantar privativas e espaços para a realização de festas e eventos. Outras instalações incluem um bar, onde os hóspedes podem saborear uma bebida.
Users questionnaire Technical questionnaire

Customer service and other key information

Customer service and other key information

General information

The name of the tourism resource is easy to see and read: yes

There is free access to the Internet in communal areas. A password might be required: yes

You can enter with an assistance dog: yes

Customer service staff have undertaken courses on the needs of people with disabilities: no

A member of the customer service staff knows sign language: no

Customer service staff have information about nearby accessible tourist services: no

There are warning signals in case of danger or in an emergency: yes

Warning and emergency signals: audible alarms

There is room service, for example, food delivered to the room: yes

This establishment has a wireless card payment device with technical aids to recognise the buttons by touch: yes

There is a Web page about this tourism resource: yes

Cognitive accessibility

The rooms have a number on the door.

The lift buttons are easy to see with assistance for the visually impaired such as Braille, alto relief or colours.

There are signs on the stairs, at lift exits and on all floors to help find the rooms.

It is easy to use the phone in the room to make outside calls from the spa.

It is easy to find the way to the bathroom facilities and other services accessible by all visitors. There is signage.

The bathroom facilities are located on the: -3, -1, 1 floor(s).

It is easy to find the way to the bathroom facilities for men and women. At the entrance there are signs to distinguish them.

It is easy to find the way to the disabled bathroom facilities. They have a sign on the door.

Physical accessibility

Reserved parking space in the public road

Route to the reserved space

The route from the reserved space to the pavement is: via a dropped step

Reserved space

The reserved spaces are on a flat surface: with an incline

Total width of the reserved space: 203 cm

Total length of the reserved space: 460 cm

Reserved spaces are shown by the ISA (International Symbol of Access) logo on the ground: no

The reserved space is shown by a vertical ISA (International Sign for Access) logo: yes

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Surroundings

General information

Type of access road: vehicular with a pavement

Incline of the access road: steep slope

Width of the pedestrian route: 257 cm

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a single step

Single step

Height of the step: 8 cm

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 150 cm

Turning space diameter behind the door: 250 cm

Type of door: sliding door

Number of leaves: two leaves

Type of opening: automatic

Doorway width for all door leaves: 200 cm

There is an interphone: no

There are one or more floor mats: no

There is a connecting door after the main door: with different characteristics

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 250 cm

Turning space diameter behind the door: 235 cm

Type of door: swing door

Number of single-leaf doors: one

Type of opening: inward, outward

Doorway width, per single-leaf door: 95 cm

Type of door handle: vertical door handle

Average height of the handle: 100 cm

The door handle requires a twist of the wrist: no

Customer service area

Interior access

It is accessed: flat

Interior room

Clearance width: 235 cm

Minimum clearance width at narrow points: 235 cm

Turning circle diameter: 235 cm

The flooring is uniform: yes

The flooring is in good shape: yes

The floor is carpeted: no

Features

Along the route, there is at least one connecting door: no

There is a customer service desk: yes

Customer service desk

The customer service desk is on two levels: yes

Height of the non-adapted desk: 115 cm

Height of the adapted desk: 86 cm

Vertical route

The vertical route is taken: via a lift

Lift

General information

Indicate the floors it connects: -2, 2

The lift is located on an accessible floor with an accessible route: yes

Approach area of the lift

Turning space clearance in front of the lift car: 150 cm

Height of the call buttons: 80 cm

Lift door

Type of door: sliding door

Type of opening: automatic

Door opening width: 80 cm

Lift car

Usable width of the lift car: 110 cm

Useful depth of the lift car: 135 cm

The lift car floor is level with the floor of the landing: yes

Maximum height of the lift car buttons: 124 cm

There are handrails: yes

Height of the handrail: 88 cm

In the lift car there is a mirror opposite the lift door: yes

Usability and safety

There is an alarm system in case of an emergency: yes

Vertical route

The vertical route is taken: via stairs

Stairs

Characteristics

The stairs have handrails: yes, on one side

Handrails and railings

There are double handrails: no

Height of the top handrail: 109 cm

The structure of the handrail allows the hand to be in contact at all times: yes

Steps

All the steps have the same height: yes

Maximum height of the steps: 18 cm

All the steps have the same depth: yes

Minimum depth of the tread: 29 cm

The steps have nosing: no

Both sides of the stairs are fitted with protective skirting: yes, on one side

Adapted toilet in common area

General information

Total number of adapted cubicles at the establishment: 2

Floors on which they are located: -1, -3

Floor on which the toilet cubicle reviewed is located: -1

Type of adapted cubicle reviewed: stand-alone cubicle for both sexes

Stand-alone cubicle

Signs

Adapted toilets are shown by the International Symbol of Access (ISA): yes

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning circle diameter before the door: 192 cm

Turning circle diameter behind the door: 130 cm

Type of door: swing door

Type of opening: outward

Doorway width, per single-leaf door: 94 cm

The door handle requires a twist of the wrist: no

The door can be unlocked from the outside: yes

The door is fitted with a return spring: no

Interior room

Clearance width: 126 cm

Minimum clearance width at narrow points: 62 cm

Turning circle diameter: 130 cm

The flooring is uniform: yes

The flooring is in good shape: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Type of lighting: presence detector or timer

Sink

Height in relation to the floor of the upper edge of the sink: 79 cm

Clearance height beneath the sink: 65 cm

Clearance depth beneath the sink: 57 cm

The sink has elements that obstruct a frontal approach: no

Type of tap: single lever

Height of the lower edge of the mirror: 104 cm

The mirror slopes towards the sink: no

There are fixings at a height of between 70 cm and 1.2 m: yes

The sink analysed is inside the adapted cubicle: yes

There is a height-adjustable sink: no

Toilet in communal areas

Right-hand side transfer space (width): 122 cm

Left-hand side transfer space (width): 62 cm

Frontal transfer space (depth): 126 cm

Transfer to the toilet is carried out: from the front and side

Lateral transfer spaces with a width >= 80 cm: 1

Height of the toilet seat: 46 cm

Height of the flush mechanism: 82 cm

Type of flush mechanism: push button on cistern

Fitted with grab bars: yes

Toilet grab bars

Grab bars: on the right hand side

Type of grab bar on the right hand side: folding

Maximum height of right-hand side grab bar: 74 cm

Adapted Room

General information

There are adapted rooms: yes

No. of adapted rooms at the establishment: 6

There is an adapted room connecting with another room: yes

Floor of the room reviewed: 1

Number or name of the room reviewed: 107

The room has an en suite bathroom: yes

In room bathroom

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning circle diameter before the door: 150 cm

Turning circle diameter behind the door: 130 cm

Type of door: sliding door

Type of opening: sliding

Doorway width, per single-leaf door: 91 cm

The door handle requires a twist of the wrist: no

Interior room

Clearance width: 130 cm

Minimum clearance width at narrow points: 74 cm

Turning circle diameter: 130 cm

The flooring is uniform: yes

The flooring is non-slip: no

The flooring is in good shape: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Type of lighting: switch

Maximum height of the light switch, towel and clothes racks: 110 cm

There is a shower tray: yes

Shower

Dimensions of the shower: 88x160

The shower is level with the floor: no

Shower ledge: 1 cm

There is a seat: yes

There are elements that difficult the transfer to the shower: yes

Taps are located at a distance of <= 60 cm from the seat: yes

Type of tap: single lever

The shower head is height adjustable: no

There are grab bars: yes

Shower seat

The seat measures a minimum of 40x40 cm: no

Height of the seat: 45 cm

The seat has a backrest: no

It is a folding seat: no

Transfer space length: 76 cm

Bath / shower grab bars

Number of grab bars: 2

Notes: as barras de apoio são colocadas sempre que necessário.

Sink

Height in relation to the floor of the upper edge of the sink: 79 cm

Clearance height beneath the sink: 64 cm

Clearance depth beneath the sink: 53 cm

The sink has elements that obstruct a frontal approach: no

Type of tap: single lever

Height of the lower edge of the mirror: 105 cm

The mirror slopes towards the sink: no

There are fixings at a height of between 70 cm and 1.2 m: yes

There is a height-adjustable sink: no

Toilet Accom.

Transfer space on the right hand side: 76 cm

Transfer space on the left hand side: 74 cm

Frontal transfer space: 220 cm

Transfer to the toilet is carried out: from the front

Lateral transfer spaces with a width >= 80 cm: 0

Height of the toilet seat: 46 cm

Height of the flush mechanism: 82 cm

Type of flush mechanism: push button on cistern

Fitted with grab bars: yes

Toilet next to the shower: no

Toilet grab bars

Grab bars: on the right hand side

Type of grab bar on the right hand side: folding

Maximum height of right-hand side grab bar: 73 cm

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 240 cm

Turning space diameter behind the door: 120 cm

Type of door: swing door

Number of single-leaf doors: one

Type of opening: inward

Doorway width, per single-leaf door: 86 cm

Type of door handle: horizontal door handle

Average height of the handle: 102 cm

The door handle requires a twist of the wrist: no

Type of lock: with a contact card

The lock mechanism requires a twist of the wrist: no

The door can be unlocked from the outside: yes

The door is fitted with a return spring: yes

Interior room

Clearance width: 180 cm

Minimum clearance width at narrow points: 120 cm

Turning circle diameter: 180 cm

The flooring is uniform: yes

The flooring is in good shape: yes

The floor is carpeted: no

Room

Lateral clearance width when approaching bed from the right hand side: 242 cm

Lateral clearance width when approaching bed from the left hand side: 95 cm

Lateral clearance width when approaching bed is ≥ 90 cm: on the right, on the left

Type of bed: 1 double

Height of the bed: 55 cm

Clearance height beneath the bed: 6 cm

Mechanisms

Maximum height of the mechanisms (handles to open windows, switches, sockets and temperature control): 155 cm

There is a light switch and a socket next to the bed: yes

The safe and mini bar are within each and have space to approach: yes

There is a remote control for regulating the temperature: no

Wardrobe

Type of wardrobe doors: sliding 90º folding 180º folding with a curtain

Wardrobe door handles: easy to open

Maximum height of the shelves and drawers: 168 cm

Minimum height of the shelves and drawers: 55 cm

Type of clothes rail: fixed height

Maximum height of the clothes rail: 195 cm

The clothes rail is at a height of between 40 cm and 1.2 m: no

Furniture

Type of furniture: tables, chairs

Table

Height of the table: 75 cm

Clearance height beneath the table: 69 cm

Clearance width beneath the table: 118 cm

Chair

Height of the seat: 50 cm

Depth of the seat: 41 cm

There is a backrest: yes

There are armrests: no

Food and beverage

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 150 cm

Turning space diameter behind the door: 150 cm

Type of door: swing door

Number of single-leaf doors: two

Type of opening: outward

Doorway width, per single-leaf door: 88 cm

Doorway width for all door leaves: 176 cm

Type of door handle: horizontal door handle

Average height of the handle: 100 cm

The door handle requires a twist of the wrist: no

Interior room

Clearance width: 150 cm

Minimum clearance width at narrow points: 150 cm

Turning circle diameter: 180 cm

The flooring is uniform: yes

The flooring is in good shape: yes

The floor is carpeted: no

Furniture

Type of furniture: tables, chairs

Notes: altura da mesa do buffet - 90cm

Table

Height of the table: 76 cm

Clearance height beneath the table: 64 cm

Clearance width beneath the table: 75 cm

Chair

Height of the seat: 47 cm

Depth of the seat: 40 cm

There is a backrest: yes

There are armrests: no

Is there high chairs for children: yes

Menu

Table service available: yes

Swimming pool

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Number of single-leaf doors: one

Type of opening: inward, outward

Doorway width, per single-leaf door: 96 cm

Type of door handle: vertical door handle

Average height of the handle: 100 cm

The door handle requires a twist of the wrist: no

Interior room

Minimum clearance width at narrow points: 150 cm

Turning circle diameter: 150 cm

The flooring is uniform: yes

The flooring is in good shape: yes

General information

Changing rooms available: yes

Changing rooms

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 185 cm

Turning space diameter behind the door: 144 cm

Type of door: swing door

Number of single-leaf doors: one

Type of opening: inward, outward

Doorway width, per single-leaf door: 96 cm

Type of door handle: vertical door handle

Average height of the handle: 100 cm

The door handle requires a twist of the wrist: no

Interior room

Clearance width: 144 cm

Turning circle diameter: 144 cm

The flooring is uniform: yes

The flooring is in good shape: yes

General Information

All the establishment´s adapted changing rooms: 2

Floors on which they are located: 1

Floor on which the reviewed changing rooms is located: 1

Spaces available in the changing rooms: box office, adapted changing room cubicle, changing room shower, adapted toilet cubicle

Box offices

Turning circle diameter with a wheelchair: 126 cm

The box office is within reach of wheelchair users: yes

Type of lock: with a key

The lock requires a twist of the wrist: yes

It has shelves and drawers at a height of between 40 cm amd 1.2 m: yes

The clothes hanger is at a height of betwwen 40 cm and 1.2 m: yes

Changing room cubicle

Diameter of the turning circle with a wheelchair: 136 cm

There is some kind of alarm system in place that can be activated: no

Adapted shower cubicle

Shower

Dimensions of the shower: 116x102

The shower is level with the floor: no

Shower ledge: 2 cm

There is a seat: no

There are elements that difficult the transfer to the shower: no

Type of tap: single lever

The shower head is height adjustable: no

There are grab bars: no

There is an accredited shower chair: no

Stand-alone cubicle

Signs

Adapted toilets are shown by the International Symbol of Access (ISA): no

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning circle diameter before the door: 144 cm

Turning circle diameter behind the door: 125 cm

Type of door: swing door

Type of opening: outward

Doorway width, per single-leaf door: 110 cm

The door handle requires a twist of the wrist: no

Door lock fitted with a sign showing available or busy: no

The door is fitted with a return spring: no

Interior room

Clearance width: 114 cm

Minimum clearance width at narrow points: 95 cm

Turning circle diameter: 125 cm

The flooring is uniform: yes

The flooring is in good shape: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Sink

Height in relation to the floor of the upper edge of the sink: 80 cm

Clearance height beneath the sink: 63 cm

Clearance depth beneath the sink: 55 cm

The sink has elements that obstruct a frontal approach: no

Type of tap: single lever

There are fixings at a height of between 70 cm and 1.2 m: yes

The sink analysed is inside the adapted cubicle: yes

There is a height-adjustable sink: no

Toilet in communal areas

Right-hand side transfer space (width): 95 cm

Frontal transfer space (depth): 114 cm

Transfer to the toilet is carried out: from the side

Lateral transfer spaces with a width >= 80 cm: 1

Height of the toilet seat: 47 cm

Height of the flush mechanism: 82 cm

Type of flush mechanism: push button on cistern

Fitted with grab bars: yes

Toilet grab bars

Grab bars: on the right hand side

Type of grab bar on the right hand side: fixed

There is a fixed grab bar on the transfer side: yes

Maximum height of right-hand side grab bar: 75 cm

Signage of the changing rooms

The adapted facilities are shown by the ISA (International Symbol of Access) icon: no

Swimming pool vase

The pool can be accessed via: stairs

Type of pool crane: none

The stairs have handrails on both sides: no

Services and Equipments at Swimming Facilities

Amphibious chairs: no

Sun loungers: yes

Support staff for the PRM (lifeguard, Red Cross): no

Swimming pool

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Number of single-leaf doors: one

Type of opening: inward, outward

Doorway width, per single-leaf door: 96 cm

Type of door handle: vertical door handle

Average height of the handle: 100 cm

The door handle requires a twist of the wrist: no

Interior room

Minimum clearance width at narrow points: 150 cm

Turning circle diameter: 150 cm

The flooring is uniform: yes

The flooring is in good shape: yes

General information

Changing rooms available: yes

Changing rooms

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 185 cm

Turning space diameter behind the door: 144 cm

Type of door: swing door

Number of single-leaf doors: one

Type of opening: inward, outward

Doorway width, per single-leaf door: 96 cm

Type of door handle: vertical door handle

Average height of the handle: 100 cm

The door handle requires a twist of the wrist: no

Interior room

Clearance width: 144 cm

Turning circle diameter: 144 cm

The flooring is uniform: yes

The flooring is in good shape: yes

General Information

All the establishment´s adapted changing rooms: 2

Floors on which they are located: 1

Floor on which the reviewed changing rooms is located: 1

Spaces available in the changing rooms: box office, adapted changing room cubicle, changing room shower, adapted toilet cubicle

Box offices

Turning circle diameter with a wheelchair: 126 cm

The box office is within reach of wheelchair users: yes

Type of lock: with a key

The lock requires a twist of the wrist: yes

It has shelves and drawers at a height of between 40 cm amd 1.2 m: yes

The clothes hanger is at a height of betwwen 40 cm and 1.2 m: yes

Changing room cubicle

Diameter of the turning circle with a wheelchair: 136 cm

There is some kind of alarm system in place that can be activated: no

Adapted shower cubicle

Shower

Dimensions of the shower: 116x102

The shower is level with the floor: no

Shower ledge: 2 cm

There is a seat: no

There are elements that difficult the transfer to the shower: no

Type of tap: single lever

The shower head is height adjustable: no

There are grab bars: no

There is an accredited shower chair: no

Stand-alone cubicle

Signs

Adapted toilets are shown by the International Symbol of Access (ISA): no

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning circle diameter before the door: 144 cm

Turning circle diameter behind the door: 125 cm

Type of door: swing door

Type of opening: outward

Doorway width, per single-leaf door: 110 cm

The door handle requires a twist of the wrist: no

Door lock fitted with a sign showing available or busy: no

The door is fitted with a return spring: no

Interior room

Clearance width: 114 cm

Minimum clearance width at narrow points: 95 cm

Turning circle diameter: 125 cm

The flooring is uniform: yes

The flooring is in good shape: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Sink

Height in relation to the floor of the upper edge of the sink: 80 cm

Clearance height beneath the sink: 63 cm

Clearance depth beneath the sink: 55 cm

The sink has elements that obstruct a frontal approach: no

Type of tap: single lever

There are fixings at a height of between 70 cm and 1.2 m: yes

The sink analysed is inside the adapted cubicle: yes

There is a height-adjustable sink: no

Toilet in communal areas

Right-hand side transfer space (width): 95 cm

Frontal transfer space (depth): 114 cm

Transfer to the toilet is carried out: from the side

Lateral transfer spaces with a width >= 80 cm: 1

Height of the toilet seat: 47 cm

Height of the flush mechanism: 82 cm

Type of flush mechanism: push button on cistern

Fitted with grab bars: yes

Toilet grab bars

Grab bars: on the right hand side

Type of grab bar on the right hand side: fixed

There is a fixed grab bar on the transfer side: yes

Maximum height of right-hand side grab bar: 75 cm

Signage of the changing rooms

The adapted facilities are shown by the ISA (International Symbol of Access) icon: no

Swimming pool vase

The pool can be accessed via: stairs

Type of pool crane: none

The stairs have handrails on both sides: no

Services and Equipments at Swimming Facilities

Amphibious chairs: no

Sun loungers: yes

Support staff for the PRM (lifeguard, Red Cross): no

Visual accessibility

Reserved parking space in the public road

Route to the reserved space

The route from the reserved space to the pavement is: via a dropped step

Reserved space

The reserved spaces are on a flat surface: with an incline

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Surroundings

General information

Type of access road: vehicular with a pavement

Incline of the access road: steep slope

Width of the pedestrian route: 257 cm

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a single step

Single step

Height of the step: 8 cm

The edges of the single step are clearly marked: they are not clearly marked nor do they have non-slip strips

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Type of door: sliding door

Type of opening: automatic

Doorway width for all door leaves: 200 cm

Door material: glass

The glass door: there are warning strips but they are only mildly contrasting

There is an interphone: no

There is a connecting door after the main door: with different characteristics

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward, outward

Door material: glass

The glass door: there are sharply colour-contrasting strips

Customer service area

Interior access

It is accessed: flat

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Features

Along the route, there is at least one connecting door: no

There is a customer service desk: yes

Vertical route

The vertical route is taken: via a lift

Lift

Approach area of the lift

On the floor in front of the lift, there is a warning strip in a different colour and texture: no

The buttons are a different colour: no

The buttons have alto relief text: no

The buttons have text in Braille: no

Lift door

Door material: opaque

The door is a different colour to the wall: no

Lift car

The buttons are a different colour: no

The buttons have alto relief text: yes

The buttons have text in Braille: yes

There are handrails: yes

Height of the handrail: 88 cm

In the lift car there is a mirror opposite the lift door: yes

Usability and safety

There is an alarm system in case of an emergency: yes

Vertical route

The vertical route is taken: via stairs

Stairs

Characteristics

The stairs have handrails: yes, on one side

At the bottom and/or top of the stairs there is a strip of flooring in a contrasting colour and texture: no

Handrails and railings

There are double handrails: no

The handrail extends past the ends: no

The handrail is continuous, even along the intermediate landings: yes

The structure of the handrail allows the hand to be in contact at all times: yes

Steps

All the steps have the same height: yes

Maximum height of the steps: 18 cm

All the steps have the same depth: yes

Minimum depth of the tread: 29 cm

Type of riser: with risers

The riser is a different colour to the tread: no

The steps have nosing: no

Both sides of the stairs are fitted with protective skirting: yes, on one side

The edges of the steps are clearly marked: yes, with a non-slip strip

Other information

The stair lighting is uniform: yes

The stair lighting is adequate: yes

The space beneath the stairs has a height of less than 220 cm: no

Adapted toilet in common area

General information

Stand-alone cubicle

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: outward

The door is a different colour to the wall: yes

Door material: opaque

The door handle is a different colour to that of the door: yes

The door is fitted with a return spring: no

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

The floors and walls are different colours: no

Sanitary equipment and walls are a different colour: no

Adapted Room

General information

In room bathroom

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: sliding

The door is a different colour to the wall: yes

Door material: opaque

The door handle is a different colour to that of the door: yes

Interior room

The flooring is uniform: yes

The flooring is non-slip: no

The flooring is in good shape: yes

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

The floors and walls are different colours: no

Sanitary equipment and walls are a different colour: yes

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward

Door material: opaque

The door is a different colour to the wall: yes

The door handle is a different colour to that of the door: yes

The door is fitted with a return spring: yes

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Mechanisms

There is a light switch and a socket next to the bed: yes

The safe and mini bar are within each and have space to approach: yes

Furniture

Type of furniture: tables, chairs

Food and beverage

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: outward

Door material: partiallyy glazed

The door is a different colour to the wall: yes

The door handle is a different colour to that of the door: no

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Furniture

Type of furniture: tables, chairs

Notes: altura da mesa do buffet - 90cm

Chair

Is there high chairs for children: yes

Menu

The menu uses an easy-to-read font such as Arial: yes

The menu uses a large font size: yes

The menu texts are a different colour to their background: yes

Table service available: yes

Swimming pool

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward, outward

Door material: glass

The door is a different colour to the wall: no

The glass door: there are no warning strips

The door handle is a different colour to that of the door: yes

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

The lighting is uniform: yes

The lighting is adequate: yes

General information

Changing rooms available: yes

Changing rooms

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward, outward

Door material: glass

The door is a different colour to the wall: no

The door handle is a different colour to that of the door: yes

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

General Information

Box offices

Type of lock: with a key

Each box office can be clearly distinguished from the next: yes

Changing room cubicle

There is some kind of alarm system in place that can be activated: no

The floors and walls are different colours: no

Stand-alone cubicle

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: outward

The door is a different colour to the wall: no

Door material: opaque

The door handle is a different colour to that of the door: yes

The door is fitted with a return spring: no

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

The floors and walls are different colours: no

Sanitary equipment and walls are a different colour: no

Swimming pool vase

The flooring around the perimeter of the swimming pool has a different texture: yes

The flooring around the perimeter of the swimming pool is a different colour: yes

Services and Equipments at Swimming Facilities

Sun loungers: yes

Support staff for the PRM (lifeguard, Red Cross): no

Swimming pool

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward, outward

Door material: glass

The door is a different colour to the wall: no

The glass door: there are no warning strips

The door handle is a different colour to that of the door: yes

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

The lighting is uniform: yes

The lighting is adequate: yes

General information

Changing rooms available: yes

Changing rooms

Interior access

It is accessed: flat

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward, outward

Door material: glass

The door is a different colour to the wall: no

The door handle is a different colour to that of the door: yes

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

General Information

Box offices

Type of lock: with a key

Each box office can be clearly distinguished from the next: yes

Changing room cubicle

There is some kind of alarm system in place that can be activated: no

The floors and walls are different colours: no

Stand-alone cubicle

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: outward

The door is a different colour to the wall: no

Door material: opaque

The door handle is a different colour to that of the door: yes

The door is fitted with a return spring: no

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

The floors and walls are different colours: no

Sanitary equipment and walls are a different colour: no

Swimming pool vase

The flooring around the perimeter of the swimming pool has a different texture: yes

The flooring around the perimeter of the swimming pool is a different colour: yes

Services and Equipments at Swimming Facilities

Sun loungers: yes

Support staff for the PRM (lifeguard, Red Cross): no

Hearing accessibility

Surroundings

General information

Type of access road: vehicular with a pavement

Incline of the access road: steep slope

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a single step

Entrance door

Doorway width for all door leaves: 200 cm

There is an interphone: no

Customer service area

Interior access

It is accessed: flat

Features

There is a customer service desk: yes

Vertical route

Lift

General information

The lift is panoramic: no

Usability and safety

Visual cues to indicate the floor stops on and the direction of the lift: both inside and outside the lift

There is an alarm system in case of an emergency: yes

The alarm system is fitted with a light to indicate that the alarm signal has been received: yes

Vertical route

Stairs

Other information

The stair lighting is uniform: yes

The stair lighting is adequate: yes

Adapted toilet in common area

General information

Stand-alone cubicle

Characteristics

Interior access

It is accessed: flat

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Adapted Room

General information

In room bathroom

Interior access

It is accessed: flat

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Interior access

It is accessed: flat

Connecting door

There is a peephole: no

Furniture

Type of furniture: tables, chairs

Table

There are round tables: no

Food and beverage

Interior access

It is accessed: flat

Furniture

Type of furniture: tables, chairs

Notes: altura da mesa do buffet - 90cm

Table

There are round tables: yes

Chair

Is there high chairs for children: yes

Menu

The menu has photos of the dishes: no

Table service available: yes

Swimming pool

Interior access

It is accessed: flat

General information

Changing rooms available: yes

Changing rooms

Interior access

It is accessed: flat

General Information

Changing room cubicle

There is some kind of alarm system in place that can be activated: no

Stand-alone cubicle

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

Door lock fitted with a sign showing available or busy: no

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Services and Equipments at Swimming Facilities

Sun loungers: yes

Support staff for the PRM (lifeguard, Red Cross): no

Swimming pool

Interior access

It is accessed: flat

General information

Changing rooms available: yes

Changing rooms

Interior access

It is accessed: flat

General Information

Changing room cubicle

There is some kind of alarm system in place that can be activated: no

Stand-alone cubicle

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

Door lock fitted with a sign showing available or busy: no

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Services and Equipments at Swimming Facilities

Sun loungers: yes

Support staff for the PRM (lifeguard, Red Cross): no

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