
Termas do Carvalhal
Wellness Destinations - Health resorts / Hot springs / Thalassotherapy / Spas





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Street
Rua do Balneário, 3600-398
Castro Daire,
Castro Daire (Viseu)
Portugal
Contact
Tel +351 232 382 342
geral@termasdocarvalhal.com
http://termasdocarvalhal.com/
Created by
Técnico AP - IB
12/01/2021
Last modification by
Técnico AP - IB
14/01/2021



As Termas do Carvalhal estão situadas no limite norte da Beira Alta, distrito de Viseu, concelho de Castro Daire, no meio das bacias hidrográficas do Vouga e do Paiva, enquadradas pelas serras de Montemuro e de Arada. As suas águas são procuradas para doenças de pele, do aparelho digestivo e respiratório, reumáticas e são uma óptima estância de repouso.
Customer service and other key information
Customer service and other key information
General information
The name of the tourism resource is easy to see and read: yes
There is free access to the Internet in communal areas. A password might be required: yes
You can enter with an assistance dog: yes
Customer service staff have undertaken courses on the needs of people with disabilities: no
A member of the customer service staff knows sign language: no
There are warning signals in case of danger or in an emergency: yes
Warning and emergency signals: audible alarms
This establishment has a wireless card payment device with technical aids to recognise the buttons by touch: yes
There is a Web page about this tourism resource: yes
Visitors can ask to borrow wheelchairs, walking sticks or folding stools: yes
Cognitive accessibility
The rooms have a number on the door.
It is easy to find the way to the entrance.
It is easy to find the way to the customer service desk. It is at the entrance.
It is easy to find the way to the bathroom facilities for men and women. At the entrance there are signs to distinguish them.
It is easy to find the way to the disabled bathroom facilities. They have a sign on the door.
Physical accessibility
Reserved parking space in the public road
Route to the reserved space
The route from the reserved space to the pavement is: level
Reserved space
The reserved spaces are on a flat surface: horizontal
Reserved spaces are shown by the ISA (International Symbol of Access) logo on the ground: no
The reserved space is shown by a vertical ISA (International Sign for Access) logo: yes
Characteristics of the flooring
The flooring is uniform: no
The flooring is in good shape: yes
Surroundings
General information
Type of access road: pedestrian and vehicular
Incline of the access road: steep slope
Characteristics of the flooring
The flooring is uniform: no
The flooring is in good shape: yes
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: no
It is accessed: via a ramp
Ramp
Number of sections: 1
Characteristics of the section
Length of the section: 216 cm
Average longitudinal incline (%): 10
Average transversal incline of the section: <= 2%
The usable width of the section: 125 cm
Turning circle diameter at the end of the ramp: 182 cm
The sections have horizontal landings: does not apply, the ramp only have 1 section.
There is protective skirting on both sides of the ramp: no
The section has handrails: no
Characteristics of the flooring
The flooring is uniform: yes
The flooring is in good shape: yes
Entrance door
The space is in front of the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 182 cm
Turning space diameter behind the door: 111 cm
Type of door: swing door
Number of leaves: two leaves
Type of opening: outward
Doorway width, per single-leaf door: 82 cm
Doorway width for all door leaves: 132 cm
The door handle requires a twist of the wrist: no
There is an interphone: no
There are one or more floor mats: yes
Customer service area
Interior access
It is accessed: flat
Interior room
Clearance width: 111 cm
Minimum clearance width at narrow points: 111 cm
Turning circle diameter: 150 cm
The flooring is uniform: yes
The flooring is in good shape: yes
The floor is carpeted: no
Features
Along the route, there is at least one connecting door: no
There is a customer service desk: yes
Customer service desk
The customer service desk is on two levels: yes
Height of the non-adapted desk: 85 cm
Height of the adapted desk: 72 cm
Clearance length beneath the adapted desk: 110 cm
Vertical route
The vertical route is taken: via a lift
Lift
General information
Indicate the floors it connects: 0 - -1
The lift is located on an accessible floor with an accessible route: no
Notes: no momento da visita, o elevador não estava a funcionar.
Approach area of the lift
Turning space clearance in front of the lift car: 370 cm
Height of the call buttons: 122 cm
Lift door
Type of door: swing door
Type of opening: manual
Door opening width: 80 cm
Lift car
Usable width of the lift car: 84 cm
Useful depth of the lift car: 105 cm
The lift car floor is level with the floor of the landing: no
If no, please indicate the height difference: 13 cm
Maximum height of the lift car buttons: 126 cm
There are handrails: yes
Height of the handrail: 91 cm
In the lift car there is a mirror opposite the lift door: yes
Usability and safety
There is an alarm system in case of an emergency: yes
Vertical route
The vertical route is taken: via stairs
Stairs
Characteristics
Useful width of the steps: 122 cm
The stairs have handrails: yes, on one side
Handrails and railings
There are double handrails: no
Height of the top handrail: 104 cm
The structure of the handrail allows the hand to be in contact at all times: yes
Steps
All the steps have the same height: yes
Maximum height of the steps: 19 cm
All the steps have the same depth: yes
Minimum depth of the tread: 32 cm
The steps have nosing: yes
Both sides of the stairs are fitted with protective skirting: yes, on one side
Adapted toilet in common area
General information
Total number of adapted cubicles at the establishment: 1
Floors on which they are located: piso 0
Type of adapted cubicle reviewed: stand-alone cubicle for both sexes
Stand-alone cubicle
Signs
Adapted toilets are shown by the International Symbol of Access (ISA): yes
Characteristics
Interior access
It is accessed: flat
Bathroom cubicle door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning circle diameter before the door: 130 cm
Turning circle diameter behind the door: 154 cm
Type of door: swing door
Type of opening: outward
Doorway width, per single-leaf door: 84 cm
The door handle requires a twist of the wrist: no
The door is fitted with a return spring: no
Interior room
Clearance width: 154 cm
Minimum clearance width at narrow points: 104 cm
Turning circle diameter: 154 cm
The flooring is uniform: yes
The flooring is in good shape: yes
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: no
Type of lighting: switch
Maximum height of the light switch, towel and clothes racks: 115 cm
Sink
Height in relation to the floor of the upper edge of the sink: 81 cm
Clearance height beneath the sink: 74 cm
Clearance depth beneath the sink: 30 cm
The sink has elements that obstruct a frontal approach: no
Type of tap: which requires a twist of the wrist
There are fixings at a height of between 70 cm and 1.2 m: yes
The sink analysed is inside the adapted cubicle: yes
There is a height-adjustable sink: no
Toilet in communal areas
Right-hand side transfer space (width): 215 cm
Left-hand side transfer space (width): 104 cm
Frontal transfer space (depth): 154 cm
Transfer to the toilet is carried out: from the front and side
Lateral transfer spaces with a width >= 80 cm: 2
Meeting rooms or event areas
General information
Name of the room reviewed: duche Vichy
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 130 cm
Turning space diameter behind the door: 123 cm
Type of door: swing door
Number of single-leaf doors: one
Type of opening: inward
Doorway width, per single-leaf door: 75 cm
Type of door handle: doorknob
Average height of the handle: 100 cm
The door handle requires a twist of the wrist: yes
The door is fitted with a return spring: no
Interior room
Turning circle diameter: 123 cm
The flooring is uniform: yes
The flooring is in good shape: yes
Furniture
Type of furniture: benches
Bench
Height of the seat: 49 cm
Depth of the seat: 38 cm
There is a backrest: no
There are armrests: no
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete de Massagens
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 130 cm
Turning space diameter behind the door: 87 cm
Type of door: swing door
Number of single-leaf doors: one
Type of opening: inward
Doorway width, per single-leaf door: 75 cm
Type of door handle: doorknob
Average height of the handle: 100 cm
The door handle requires a twist of the wrist: yes
The door is fitted with a return spring: no
Interior room
Clearance width: 87 cm
Turning circle diameter: 87 cm
The flooring is uniform: yes
The flooring is in good shape: yes
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete Médico
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 139 cm
Turning space diameter behind the door: 540 cm
Type of door: swing door
Number of single-leaf doors: one
Type of opening: inward
Doorway width, per single-leaf door: 75 cm
Interior room
Minimum clearance width at narrow points: 540 cm
Turning circle diameter: 540 cm
The flooring is uniform: yes
The flooring is in good shape: yes
The floor is carpeted: no
Furniture
Type of furniture: chairs
Notes: altura das Marquesas - 57cm (altura não regulável)
Chair
Height of the seat: 45 cm
There is a backrest: yes
Meeting rooms or event areas
General information
Name of the room reviewed: duche Vichy
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 130 cm
Turning space diameter behind the door: 123 cm
Type of door: swing door
Number of single-leaf doors: one
Type of opening: inward
Doorway width, per single-leaf door: 75 cm
Type of door handle: doorknob
Average height of the handle: 100 cm
The door handle requires a twist of the wrist: yes
The door is fitted with a return spring: no
Interior room
Turning circle diameter: 123 cm
The flooring is uniform: yes
The flooring is in good shape: yes
Furniture
Type of furniture: benches
Bench
Height of the seat: 49 cm
Depth of the seat: 38 cm
There is a backrest: no
There are armrests: no
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete de Massagens
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 130 cm
Turning space diameter behind the door: 87 cm
Type of door: swing door
Number of single-leaf doors: one
Type of opening: inward
Doorway width, per single-leaf door: 75 cm
Type of door handle: doorknob
Average height of the handle: 100 cm
The door handle requires a twist of the wrist: yes
The door is fitted with a return spring: no
Interior room
Clearance width: 87 cm
Turning circle diameter: 87 cm
The flooring is uniform: yes
The flooring is in good shape: yes
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete Médico
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Turning space diameter in front of the door: 139 cm
Turning space diameter behind the door: 540 cm
Type of door: swing door
Number of single-leaf doors: one
Type of opening: inward
Doorway width, per single-leaf door: 75 cm
Interior room
Minimum clearance width at narrow points: 540 cm
Turning circle diameter: 540 cm
The flooring is uniform: yes
The flooring is in good shape: yes
The floor is carpeted: no
Furniture
Type of furniture: chairs
Notes: altura das Marquesas - 57cm (altura não regulável)
Chair
Height of the seat: 45 cm
There is a backrest: yes
Visual accessibility
Reserved parking space in the public road
Route to the reserved space
The route from the reserved space to the pavement is: level
Reserved space
The reserved spaces are on a flat surface: horizontal
Characteristics of the flooring
The flooring is uniform: no
The flooring is in good shape: yes
Surroundings
General information
Type of access road: pedestrian and vehicular
Incline of the access road: steep slope
Characteristics of the flooring
The flooring is uniform: no
The flooring is in good shape: yes
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: no
It is accessed: via a ramp
Ramp
The space beneath the ramp has a height of less than 220 cm: no
Characteristics of the section
Length of the section: 216 cm
Average longitudinal incline (%): 10
Average transversal incline of the section: <= 2%
The usable width of the section: 125 cm
The sections have horizontal landings: does not apply, the ramp only have 1 section.
There is protective skirting on both sides of the ramp: no
The section has handrails: no
At the start and/or end of the sections there is a strip of flooring in a contrasting colour and texture: no
Characteristics of the flooring
The flooring is uniform: yes
The flooring is in good shape: yes
Entrance door
The space is in front of the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: outward
Doorway width, per single-leaf door: 82 cm
Doorway width for all door leaves: 132 cm
Door material: glass
The glass door: there are sharply colour-contrasting strips
There is an interphone: no
Customer service area
Interior access
It is accessed: flat
Interior room
The flooring is uniform: yes
The flooring is in good shape: yes
The floor is carpeted: no
There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no
The lighting is uniform: yes
The lighting is adequate: yes
Features
Along the route, there is at least one connecting door: no
There is a customer service desk: yes
Vertical route
The vertical route is taken: via a lift
Lift
Approach area of the lift
On the floor in front of the lift, there is a warning strip in a different colour and texture: no
The buttons are a different colour: no
The buttons have alto relief text: yes
Lift door
Door material: opaque
The door is a different colour to the wall: no
Lift car
The buttons are a different colour: no
The buttons have alto relief text: yes
The buttons have text in Braille: yes
There are handrails: yes
Height of the handrail: 91 cm
In the lift car there is a mirror opposite the lift door: yes
Usability and safety
There is an alarm system in case of an emergency: yes
Vertical route
The vertical route is taken: via stairs
Stairs
Characteristics
Useful width of the steps: 122 cm
The stairs have handrails: yes, on one side
At the bottom and/or top of the stairs there is a strip of flooring in a contrasting colour and texture: no
Handrails and railings
There are double handrails: no
The handrail extends past the ends: no
The handrail is continuous, even along the intermediate landings: yes
The structure of the handrail allows the hand to be in contact at all times: yes
Steps
All the steps have the same height: yes
Maximum height of the steps: 19 cm
All the steps have the same depth: yes
Minimum depth of the tread: 32 cm
Type of riser: with risers
The riser is a different colour to the tread: no
The steps have nosing: yes
Both sides of the stairs are fitted with protective skirting: yes, on one side
The edges of the steps are clearly marked: no
Other information
The stair lighting is uniform: yes
The stair lighting is adequate: yes
The space beneath the stairs has a height of less than 220 cm: no
Adapted toilet in common area
General information
Stand-alone cubicle
Characteristics
Interior access
It is accessed: flat
Bathroom cubicle door
The space behind the door is: horizontal
Type of opening: outward
The door is a different colour to the wall: yes
Door material: opaque
The door handle is a different colour to that of the door: yes
The door is fitted with a return spring: no
Interior room
The flooring is uniform: yes
The flooring is in good shape: yes
There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no
The lighting is uniform: yes
The lighting is adequate: yes
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: no
The floors and walls are different colours: yes
Sanitary equipment and walls are a different colour: yes
Meeting rooms or event areas
General information
Name of the room reviewed: duche Vichy
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: inward
Door material: opaque
The door is a different colour to the wall: yes
The door handle is a different colour to that of the door: no
The door is fitted with a return spring: no
Interior room
The flooring is uniform: yes
The flooring is in good shape: yes
There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no
The lighting is uniform: yes
The lighting is adequate: yes
Furniture
Type of furniture: benches
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete de Massagens
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: inward
Door material: opaque
The door is a different colour to the wall: yes
The door handle is a different colour to that of the door: no
The door is fitted with a return spring: no
Interior room
The flooring is uniform: yes
The flooring is in good shape: yes
There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no
The lighting is uniform: yes
The lighting is adequate: yes
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete Médico
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: inward
Door material: opaque
The door is a different colour to the wall: yes
Interior room
The flooring is uniform: yes
The flooring is in good shape: yes
The floor is carpeted: no
There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no
The lighting is uniform: yes
The lighting is adequate: yes
Furniture
Type of furniture: chairs
Notes: altura das Marquesas - 57cm (altura não regulável)
Meeting rooms or event areas
General information
Name of the room reviewed: duche Vichy
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: inward
Door material: opaque
The door is a different colour to the wall: yes
The door handle is a different colour to that of the door: no
The door is fitted with a return spring: no
Interior room
The flooring is uniform: yes
The flooring is in good shape: yes
There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no
The lighting is uniform: yes
The lighting is adequate: yes
Furniture
Type of furniture: benches
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete de Massagens
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: inward
Door material: opaque
The door is a different colour to the wall: yes
The door handle is a different colour to that of the door: no
The door is fitted with a return spring: no
Interior room
The flooring is uniform: yes
The flooring is in good shape: yes
There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no
The lighting is uniform: yes
The lighting is adequate: yes
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete Médico
Floor where it is located: 1
Interior access
It is accessed: flat
Connecting door
The space before the door is: horizontal
The space behind the door is: horizontal
Type of door: swing door
Type of opening: inward
Door material: opaque
The door is a different colour to the wall: yes
Interior room
The flooring is uniform: yes
The flooring is in good shape: yes
The floor is carpeted: no
There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no
The lighting is uniform: yes
The lighting is adequate: yes
Furniture
Type of furniture: chairs
Notes: altura das Marquesas - 57cm (altura não regulável)
Hearing accessibility
Surroundings
General information
Type of access road: pedestrian and vehicular
Incline of the access road: steep slope
Establishment access
General information
The entrance reviewed is: the main one
The entrance is flat: no
It is accessed: via a ramp
Entrance door
Doorway width, per single-leaf door: 82 cm
Doorway width for all door leaves: 132 cm
There is an interphone: no
Customer service area
Interior access
It is accessed: flat
Features
There is a customer service desk: yes
Vertical route
Lift
General information
The lift is panoramic: no
Notes: no momento da visita, o elevador não estava a funcionar.
Usability and safety
Visual cues to indicate the floor stops on and the direction of the lift: both inside and outside the lift
There is an alarm system in case of an emergency: yes
Vertical route
Stairs
Other information
The stair lighting is uniform: yes
The stair lighting is adequate: yes
Adapted toilet in common area
General information
Stand-alone cubicle
Characteristics
Interior access
It is accessed: flat
Bathroom
There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: no
Meeting rooms or event areas
General information
Name of the room reviewed: duche Vichy
Floor where it is located: 1
Interior access
It is accessed: flat
Furniture
Type of furniture: benches
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete de Massagens
Floor where it is located: 1
Interior access
It is accessed: flat
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete Médico
Floor where it is located: 1
Interior access
It is accessed: flat
Furniture
Type of furniture: chairs
Notes: altura das Marquesas - 57cm (altura não regulável)
Meeting rooms or event areas
General information
Name of the room reviewed: duche Vichy
Floor where it is located: 1
Interior access
It is accessed: flat
Furniture
Type of furniture: benches
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete de Massagens
Floor where it is located: 1
Interior access
It is accessed: flat
Meeting rooms or event areas
General information
Name of the room reviewed: gabinete Médico
Floor where it is located: 1
Interior access
It is accessed: flat
Furniture
Type of furniture: chairs
Notes: altura das Marquesas - 57cm (altura não regulável)