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Vilar Formoso Fronteira da Paz | Memorial aos Refugiados e ao Cônsul Aristides de Sousa Mendes

Culture - Museums / Exhibition rooms

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Street
Largo da Estação, s.n. 6355
Vilar Formoso, Almeida (Guarda)
Portugal

Contact
Tel (+351) 271 149 459

https://bit.ly/33Ka4nV

Created by
Tecnico AP - MP
15/09/2020

Last modification by
Tecnico AP - MP
15/09/2020

Assistance dogs allowed Audio guides
The accessibility of this tourism resource has been analyzed by experts The accessibility of this tourism resource has been analyzed by experts

DOWNLOAD REPORT


A Câmara Municipal de Almeida criou o pólo museológico para honrar a coragem do cônsul Aristides de Sousa Mendes e relembrar o papel que Portugal teve no acolhimento aos refugiados durante a II Guerra Mundial. O Pólo Museológico integra a Rede das Judiarias de Portugal. O espaço expositivo, composto por seis núcleos, ocupa dois armazéns existentes que faziam parte da Estação de Caminhos de Ferro de Vilar Formoso. A recepção está instalada num edifício novo.
Users questionnaire Technical questionnaire

Customer service and other key information

Customer service and other key information

General information

The name of the tourism resource is easy to see and read: yes

There is free access to the Internet in communal areas. A password might be required: yes

You can enter with an assistance dog: yes

A member of the customer service staff knows sign language: no

There is a Web page about this tourism resource: yes

Evaluation index (from 1 to 10, requiring at least 5 points to be considered accessible) according to the WCAG 2.0 standard: 6.0

Visitors can ask to borrow wheelchairs, walking sticks or folding stools: no

There are guided tours: yes

Tour elements

There are portable devices available with audio guides in different languages: yes

There are portable devices available with sign language video guides: no

Cognitive accessibility

It is easy to find the way to the customer service desk. It is at the entrance.

There are benches and seats to sit down and rest.

The building consists of a single floor.

The lift buttons are easy to see with assistance for the visually impaired such as Braille, alto relief or colours.

Each object on display has a label to explain what it is.

It is easy to find the way to the bathroom facilities for men and women. At the entrance there are signs to distinguish them.

When visiting the museum, audioguides in Spanish and other languages are avalilable.

There are objects on display with a number. This number corresponds to the number of the audioguide recording:

To listen to the recording about an object on display, press the corresponding number on the audioguide then press the "OK" button:

Physical accessibility

Surroundings

General information

Type of access road: vehicular with a pavement

Incline of the access road: flat

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: no

The flooring is in good shape: yes

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a ramp

Ramp

Characteristics of the section

Length of the section: 840 cm

Average longitudinal incline (%): 4.6

The usable width of the section: 184 cm

The sections have horizontal landings: yes

Turning circle diameter on the landings: 185 cm

There is protective skirting on both sides of the ramp: no

The section has handrails: yes, on both sides

Handrails and railings

There are double handrails: no

Height of the top handrail: 90 cm

The structure of the handrail allows the hand to be in contact at all times: yes

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Characteristics of the section

Length of the section: 980 cm

Average longitudinal incline (%): 6.8

Type of section: not accessible

The usable width of the section: 184 cm

There is protective skirting on both sides of the ramp: yes, on one side

The section has handrails: yes, on both sides

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 200 cm

Turning space diameter behind the door: 268 cm

Type of door: sliding door

Number of leaves: one leaf

Type of opening: sliding, automatic

Doorway width, per single-leaf door: 131 cm

Customer service area

Interior access

It is accessed: flat

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The floor is carpeted: no

Features

There is a customer service desk: yes

There are leaflets or printed documents: yes

Customer service desk

The customer service desk is on two levels: no

Height of the non-adapted desk: 100 cm

Forms and documents

Printable documents are also available in electronic format on the establishment's Web page: no

Horizontal route

Route to: saída

The route is taken: via a ramp

Ramp

Characteristics of the section

Length of the section: 2100 cm

Average longitudinal incline (%): 5.9

Type of section: not accessible

The usable width of the section: 216 cm

There is protective skirting on both sides of the ramp: no

The section has handrails: yes, on both sides

Handrails and railings

There are double handrails: no

Height of the top handrail: 91 cm

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Adapted toilet in common area

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Number of single-leaf doors: one

Type of opening: inward

Doorway width, per single-leaf door: 86 cm

Type of door handle: vertical door handle

The door handle requires a twist of the wrist: no

The door is fitted with a return spring: yes

General information

Total number of adapted cubicles at the establishment: 2

Type of adapted cubicle reviewed: cubicle within the women´s bathroom facilities

Multiple cubicles

Signs

Adapted toilets are shown by the International Symbol of Access (ISA): no

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: sliding door

Type of opening: sliding

Doorway width, per single-leaf door: 82 cm

The door handle requires a twist of the wrist: no

The lock mechanism requires a twist of the wrist: no

The door can be unlocked from the outside: yes

Door lock fitted with a sign showing available or busy: yes

The door is fitted with a return spring: no

Interior room

Turning circle diameter: 125 cm

The flooring is uniform: yes

The flooring is non-slip: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Type of lighting: permanently on

Maximum height of the light switch, towel and clothes racks: 142 cm

Sink

Height in relation to the floor of the upper edge of the sink: 94 cm

Clearance height beneath the sink: 75 cm

Clearance depth beneath the sink: 58 cm

The sink has elements that obstruct a frontal approach: no

Type of tap: push button

Height of the lower edge of the mirror: 107 cm

The mirror slopes towards the sink: no

There are fixings at a height of between 70 cm and 1.2 m: yes

The sink analysed is inside the adapted cubicle: yes

There is a height-adjustable sink: no

Toilet in communal areas

Right-hand side transfer space (width): 25 cm

Left-hand side transfer space (width): 71 cm

Frontal transfer space (depth): 153 cm

Transfer to the toilet is carried out: from the front

Lateral transfer spaces with a width >= 80 cm: 0

Height of the toilet seat: 45 cm

Height of the flush mechanism: 102 cm

Type of flush mechanism: push button on wall

Fitted with grab bars: yes

Toilet grab bars

Grab bars: on the right hand side

Type of grab bar on the right hand side: fixed, horizontal

There is a fixed grab bar on the transfer side: no

There is only a folding grab bar on the transfer side: no

Maximum height of right-hand side grab bar: 71 cm

Exhibition room

Interior access

It is accessed: flat

Notes: vão aberto com 89cm de largura junto à recepção

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: doorway

Doorway width, per single-leaf door: 126 cm

Interior room

Minimum clearance width at narrow points: 90 cm

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

Written Supports and Information in Braille

Multimedia

There are computers or interactive screens: yes

Lower height of the computer or screen: 96 cm

Clearance height beneath the computer or screen: 81 cm

Clearance depth beneath the computer or screen: 33 cm

There are videos: yes

Exhibition equipment

The room has benches and ischiatic supports: no

Exhibition room

Interior access

It is accessed: via a ramp

Ramp

Characteristics of the section

Length of the section: 125 cm

Average longitudinal incline (%): 11.2

Type of section: viable

The usable width of the section: 120 cm

There is protective skirting on both sides of the ramp: no

The section has handrails: no

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The floor is carpeted: no

Written Supports and Information in Braille

Multimedia

There are computers or interactive screens: yes

Lower height of the computer or screen: 88 cm

Clearance height beneath the computer or screen: 74 cm

Clearance width beneath the computer or screen: 173 cm

There are videos: yes

Exhibition equipment

The room has benches and ischiatic supports: benches without armrests

Clearance depth beneath showcases or display cabinets: 15 cm

Exhibition room

Interior access

It is accessed: flat

Notes: vão aberto com 89cm de largura junto à recepção

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: doorway

Doorway width, per single-leaf door: 126 cm

Interior room

Minimum clearance width at narrow points: 90 cm

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

Written Supports and Information in Braille

Multimedia

There are computers or interactive screens: yes

Lower height of the computer or screen: 96 cm

Clearance height beneath the computer or screen: 81 cm

Clearance depth beneath the computer or screen: 33 cm

There are videos: yes

Exhibition equipment

The room has benches and ischiatic supports: no

Exhibition room

Interior access

It is accessed: via a ramp

Ramp

Characteristics of the section

Length of the section: 125 cm

Average longitudinal incline (%): 11.2

Type of section: viable

The usable width of the section: 120 cm

There is protective skirting on both sides of the ramp: no

The section has handrails: no

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The floor is carpeted: no

Written Supports and Information in Braille

Multimedia

There are computers or interactive screens: yes

Lower height of the computer or screen: 88 cm

Clearance height beneath the computer or screen: 74 cm

Clearance width beneath the computer or screen: 173 cm

There are videos: yes

Exhibition equipment

The room has benches and ischiatic supports: benches without armrests

Clearance depth beneath showcases or display cabinets: 15 cm

Visual accessibility

Surroundings

General information

Type of access road: vehicular with a pavement

Incline of the access road: flat

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: no

The flooring is in good shape: yes

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a ramp

Ramp

Characteristics of the section

Length of the section: 840 cm

Average longitudinal incline (%): 4.6

The usable width of the section: 184 cm

The sections have horizontal landings: yes

There is protective skirting on both sides of the ramp: no

The section has handrails: yes, on both sides

At the start and/or end of the sections there is a strip of flooring in a contrasting colour and texture: no

Handrails and railings

There are double handrails: no

The handrail extends past the ends: yes

The handrail is continuous, even along the intermediate landings: yes

The structure of the handrail allows the hand to be in contact at all times: yes

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Characteristics of the section

Length of the section: 980 cm

Average longitudinal incline (%): 6.8

Type of section: not accessible

The usable width of the section: 184 cm

There is protective skirting on both sides of the ramp: yes, on one side

The section has handrails: yes, on both sides

At the start and/or end of the sections there is a strip of flooring in a contrasting colour and texture: no

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Type of door: sliding door

Type of opening: sliding, automatic

Doorway width, per single-leaf door: 131 cm

Door material: glass

The glass door: there are warning strips but they are only mildly contrasting

Customer service area

Interior access

It is accessed: flat

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Features

There is a customer service desk: yes

There are leaflets or printed documents: yes

Forms and documents

Printable documents are also available in electronic format on the establishment's Web page: no

Texts and icons are in contrasting colours: yes

The font is in an easy-to-read format: yes

The font size is large: yes

Horizontal route

The route is taken: via a ramp

Ramp

Characteristics of the section

Length of the section: 2100 cm

Average longitudinal incline (%): 5.9

Type of section: not accessible

The usable width of the section: 216 cm

There is protective skirting on both sides of the ramp: no

The section has handrails: yes, on both sides

Handrails and railings

There are double handrails: no

The handrail extends past the ends: yes

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Adapted toilet in common area

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward

Door material: opaque

The door is a different colour to the wall: no

The door handle is a different colour to that of the door: no

The door is fitted with a return spring: yes

General information

Multiple cubicles

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: sliding

The door is a different colour to the wall: no

Door material: opaque

The door handle is a different colour to that of the door: no

The door is fitted with a return spring: no

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The lighting is uniform: yes

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

The floors and walls are different colours: yes

Sanitary equipment and walls are a different colour: yes

Sink

Toilet in communal areas

Exhibition room

Interior access

It is accessed: flat

Notes: vão aberto com 89cm de largura junto à recepção

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: doorway

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: no

The lighting is adequate: no

Written Supports and Information in Braille

There are tactile replicas of the visual exhibition content: no

The support material for descriptive panels or signs has a matt finish: yes

The font used is clear and easy to read, such as Arial: yes

The descriptive panels and signs are complemented with information in Braille: no

The descriptive panels and signs are complemented by information in alto relief: no

The size of the lettering on the descriptive panels and signs are over 6mm: yes

Multimedia

There are computers or interactive screens: yes

There are videos: yes

The videos have audiodescription: no

Exhibition room

Interior access

It is accessed: via a ramp

Ramp

Characteristics of the section

Length of the section: 125 cm

Average longitudinal incline (%): 11.2

Type of section: viable

The usable width of the section: 120 cm

There is protective skirting on both sides of the ramp: no

The section has handrails: no

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: yes

The lighting is uniform: yes

The lighting is adequate: yes

Written Supports and Information in Braille

There are tactile replicas of the visual exhibition content: no

The support material for descriptive panels or signs has a matt finish: yes

The font used is clear and easy to read, such as Arial: yes

The descriptive panels and signs are complemented with information in Braille: no

The descriptive panels and signs are complemented by information in alto relief: no

Multimedia

There are computers or interactive screens: yes

There are videos: yes

Exhibition equipment

The spotlights for the exhibition contents (panels, showcases, display cabinets etc.) cause reflections in the glass and glare: yes

Exhibition room

Interior access

It is accessed: flat

Notes: vão aberto com 89cm de largura junto à recepção

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: doorway

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: no

The lighting is adequate: no

Written Supports and Information in Braille

There are tactile replicas of the visual exhibition content: no

The support material for descriptive panels or signs has a matt finish: yes

The font used is clear and easy to read, such as Arial: yes

The descriptive panels and signs are complemented with information in Braille: no

The descriptive panels and signs are complemented by information in alto relief: no

The size of the lettering on the descriptive panels and signs are over 6mm: yes

Multimedia

There are computers or interactive screens: yes

There are videos: yes

The videos have audiodescription: no

Exhibition room

Interior access

It is accessed: via a ramp

Ramp

Characteristics of the section

Length of the section: 125 cm

Average longitudinal incline (%): 11.2

Type of section: viable

The usable width of the section: 120 cm

There is protective skirting on both sides of the ramp: no

The section has handrails: no

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: yes

The lighting is uniform: yes

The lighting is adequate: yes

Written Supports and Information in Braille

There are tactile replicas of the visual exhibition content: no

The support material for descriptive panels or signs has a matt finish: yes

The font used is clear and easy to read, such as Arial: yes

The descriptive panels and signs are complemented with information in Braille: no

The descriptive panels and signs are complemented by information in alto relief: no

Multimedia

There are computers or interactive screens: yes

There are videos: yes

Exhibition equipment

The spotlights for the exhibition contents (panels, showcases, display cabinets etc.) cause reflections in the glass and glare: yes

Hearing accessibility

Surroundings

General information

Type of access road: vehicular with a pavement

Incline of the access road: flat

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a ramp

Ramp

Characteristics of the section

Characteristics of the section

Entrance door

Doorway width, per single-leaf door: 131 cm

Customer service area

Interior access

It is accessed: flat

Interior room

Features

There is a customer service desk: yes

There are leaflets or printed documents: yes

Forms and documents

Printable documents are also available in electronic format on the establishment's Web page: no

The font is in an easy-to-read format: yes

Horizontal route

Ramp

Characteristics of the section

Adapted toilet in common area

Connecting door